Citibank Savings Account Review: Account Variety and Customer Service

Visit Citibank online to open a new savings account.

With over 200 million customer accounts spread across more than 160 countries and jurisdictions, Citibank is a global financial powerhouse. Its array of account offerings includes a Citibank savings account, which you can open at any of Citi’s 723 North American retail locations or by visiting Citibank online.

But you don’t have to stop there. The bank offers customers other opportunities such as opening a Citibank credit card, getting a Citibank ATM card or linking your new savings account to a checking account. To get started, here’s a look at Citibank savings account requirements, including Citibank interest rates, so you can find out which account might be best for you.

Citibank Savings Account Review

In the U.S., there’s just one type of savings account you can open at Citibank, the Citi Savings account. The Citibank savings account interest rate and level of service you receive, however, will vary depending on whether you link it to one of five Citi banking packages:

  • Access Account
  • Basic Banking
  • The Citibank Account
  • Citi Priority
  • Citigold

Citibank Products and Services

For all Citibank savings accounts, a $100 Citibank savings account minimum balance is required. Here are the details of each type of banking relationship package:

The Access Account

When used as a standalone savings account, the Citi Savings account carries a $4.50 monthly service fee unless you maintain an average monthly balance of $500 or more. You can avoid monthly service fees, however, when you link the Citi Savings to the basic Access Account package.

Although the Access Account lists a monthly service fee of $10, you can sidestep the charge by making one qualifying direct deposit or bill pay transaction per month. Your Citibank savings interest rate with the Access Account ranges from 0.04 percent for deposits of less than $10,000 to 0.06 percent for deposits of at least $25,000.

Learn More: How to Find and Use Your Citibank Login

Basic Banking

Just like the Access Account, when your Citi Savings is used as a standalone savings account, a $4.50 monthly service fee applies — unless you maintain an average monthly balance of at least $500. When you link your Citi savings account to the Basic Banking account, the fee jumps up to $12 per month, but you can avoid it using the same methods as the Access Account.

With Basic Banking, you can also avoid the monthly fee if you are 62 or older. Savings account rates are the same as with the Access Account: 0.04 percent for deposits of $10,000 or less, and 0.06 percent for deposits of $25,000 or more.

The Citibank Account

The Citibank Account package does not offer the option of a standalone savings account; you must link the Citi savings account to it. In return, you’ll get a significant jump-up in account services, along with a corresponding rise in monthly fees. Savings accounts pay 0.04 for deposits below $10,000, peak at 0.13 percent for deposits of at least $500,000, and opening deposits of at least $25,000 can earn a promotional rate of 1 percent.

Monthly fees are $25 but are waived if you have an average monthly balance of at least $10,000 in linked accounts. Enhanced account services include the ability to earn Citibank rewards points, fee-free access to non-Citi ATMs and optional interest-earning checking.

Citi Priority

As with the Citibank Account package, Citi Priority does not offer standalone savings accounts. To reap the benefits, you must link the Citi savings account to this package. Designed for account holders who maintain larger balances, you can only avoid the $30 monthly fee if you have a combined monthly average balance of at least $50,000 in linked accounts.

Rates start at 0.04 percent but rise to 0.15 percent on deposits of at least $500,000. The promotional savings account rate of up to 1.00 percent offered on the Citibank Account applies to Citi Priority accounts as well. Additional benefits of the account include the ability to waive fees for Citi Personal Wealth Management accounts.

Check Out: Here’s How the Average Savings Account Interest Rate Compares to Yours


Citigold does not offer standalone savings accounts either, but you can link a Citi savings account if desired. As Citi’s top-level account package, it features zero fees with a combined average monthly balance of $200,000 and includes all the benefits of the lesser accounts, plus enhanced financial services.

The Citibank savings interest rate for Citigold also features the 1-percent promotional rate, and, like Citi Priority, regular savings rates start at 0.04 percent and cap out at 0.15 percent on deposits of at least $500,000. Additionally, this account entitles you to a dedicated financial services team led by a Citigold relationship manager.

Pros and Cons of Citibank

As with all savings accounts, the Citibank savings account carries both pros and cons. Here are a few to consider:


  • Product selection/offerings: Citibank offers a comprehensive range of account options. Opting for something other than a basic savings account will give you access to certificates of deposit, stocks and bonds and the services of private wealth managers.
  • Convenience: Citibank’s bricks-and-mortar reach is vast, with thousands of branches. The bank’s online services are also highly developed, so that you can access your account 24/7 from anywhere with an internet connection. Citi also offers 24/7 access to live customer service representatives.
  • Account alerts: Citibank reviews your account information constantly, and through its free alerting service, you can receive messages via email or text-enabled mobile device regarding your account balances and other information.


  • Fees: You can get hit with sizable account maintenance fees if you’re not careful.
  • Interest rates: Even at the highest levels, the interest rate on Citi savings accounts is not highest you can find.

Should You Get a Citibank Savings Account?

Citibank offers a basic savings account that can be enhanced by utilizing different account service packages. Fees can be high, but you have options to avoid them. Overall, the account might be worth it if you’re a customer who enjoys a variety of account options with higher levels of customer service.

Learn About: 5 Types of People Who Should Open an Online Savings Account

About the Author

John Csiszar is a freelance writer and article curator. He served as a registered investment advisor for 18 years before becoming a writing and editing contractor for private clients. In addition to writing thousands of articles for various online publications, he has published two educational books for young adults.