2. Empathize With Your Customer
Attracting and retaining a solid client base is the foundation of every successful business venture. To do this, an entrepreneur needs to understand their potential customers to anticipate their needs and any potential problems.
Jason Treu, an executive coach and author of the book, "Social Wealth," said you should ask yourself three questions: How is the other person feeling right now? What thoughts are probably running through their mind? And, how could I be helpful to them in this moment?
"You'll relate better [to] people, solve problems faster, understand clients' needs better and motivate your team," he said.