Best Buy Reports Its Best Quarter in 25 Years as Online Sales Soar

Los Angeles, California / USA - April 4, 2020: Best Buy store has put cones outside to help customer pickup their orders by the door or curbside pickup during the Coronavirus pandemic.
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It’s shaping up to be a happy holiday season for Best Buy, which just had its best fiscal quarter in 25 years. The consumer electronics giant released its third-quarter earnings on Tuesday, showing that its same-store sales rose by 23% and its online sales in the U.S. soared by 174%. Its revenue jumped to $11.85 billion from $9.76 billion in 2019, eclipsing Wall Street’s prediction of $11 billion in revenue.

Despite the good news, Best Buy failed to lure investors on Tuesday, and its stock was down by 7% at day’s end. The problem is that Best Buy very well might have peaked during the pandemic when, forced to stay home, consumers turned to the retailer to get appliances, computers and other home essentials. Even CFO Matt Bilunas seems less than certain of Best Buy’s abilities to maintain remarkable growth over the coming months. 

“While the demand for the products and services we sell remains at elevated levels as we start the fourth quarter, it is very difficult for us to predict how sustainable these trends will be due to the significant uncertainty related to the various impacts of the pandemic,” Bilunas said in a statement. Additionally, Best Buy is bracing for turbulence as it anticipates higher shipping costs, inventory challenges amid the pandemic and lower-margin holiday sales.  

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Best Buy declined to give near-term profit guidance to Wall Street, which is also not a good look for the company or the investors backing it

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About the Author

Nicole Spector is a writer, editor, and author based in Los Angeles by way of Brooklyn. Her work has appeared in Vogue, the Atlantic, Vice, and The New Yorker. She's a frequent contributor to NBC News and Publishers Weekly. Her 2013 debut novel, "Fifty Shades of Dorian Gray" received laudatory blurbs from the likes of Fred Armisen and Ken Kalfus, and was published in the US, UK, France, and Russia — though nobody knows whatever happened with the Russian edition! She has an affinity for Twitter.
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