How To Cancel Your Hulu Subscription

COLOGNE, GERMANY - FEBRUARY 27, 2018: Closeup of Hulu logo displayed on Apple iPhone.
Mano Kors / Shutterstock.com

It happens to the best of us: We sign up for a new streaming subscription to watch that one show everyone is talking about. Months go by, and we realize we’re paying $6.99 (or $9.99, or $14.99) a month for something we don’t use. It doesn’t seem like much each month, but in a year, it adds up.

But the streaming services want to keep you as a customer, so they don’t make it easy to cancel once you’ve enrolled. Here’s what you need to know to cancel your Hulu subscription.

How To Cancel Hulu on the Website

The easiest way to cancel your subscription is on the website. Here are the steps you’ll need to take:

  1. Go to Hulu.com and log in to your account. The “Log In” link is in the upper right corner.
  2. Enter your email address and password.
  3. If you have more than one profile on your account, you’ll need to click on yours when it asks “Who’s Watching?”
  4. In the top right corner, click on your initial.
  5. Select “Account.”
  6. Scroll down to the bottom of the screen until you see the “Cancel Your Subscription” option.
  7. Click “Cancel.”
  8. You’ll get offers to try to retain you as a subscriber, including pausing your subscription for a period of up to 12 weeks. If any of them appeals to you, by all means, take a look. Otherwise, click on “Continue to Cancel.”
  9. Hulu will ask you to specify why you want to cancel your subscription. Select an option from the list of reasons and then click on “Continue to Cancel.”
Make Your Money Work for You

If you have Hulu as part of a bundle with Disney+ and your subscription is billed by Disney, you’ll need to log in to your Disney+ account to make changes to your bundle subscription. If you pay for Hulu through Xfinity, Verizon or another third party, the steps you’ll need to take to cancel your subscription will depend on your billing party.

How To Cancel Hulu on Your Smartphone

To can cancel your Hulu subscription on an Android phone or an iPhone, follow these steps:

  1. Go to Hulu.com and tap the menu icon in the upper right corner, then select “Log In.”
  2. Enter your email address and password.
  3. Select “Manage Account.”
  4. Once you are on the Manage Your Account screen, scroll down until you see the “Cancel Your Subscription” option.
  5. Tap “Cancel.”
  6. You’ll get some options to choose from in case you don’t want to cancel completely or want to switch plans. If you want to continue canceling your account, tap “Continue to Cancel.”

What Happens After You Cancel Hulu

Once you’ve canceled your subscription, you should get an email from Hulu (or the third party that bills you) confirming your cancellation.

Hulu charges you in advance for your subscription, so when you cancel, you’ll still be able to use the service until the term you’ve paid for ends. So you can still catch “Pose,” “American Crime Story” or “Candy” if you hurry!

Make Your Money Work for You

Information is accurate as of May 16, 2022.

About the Author

Karen Doyle is a personal finance writer with over 20 years’ experience writing about investments, money management and financial planning. Her work has appeared on numerous news and finance websites including GOBankingRates, Yahoo! Finance, MSN, USA Today, CNBC, Equifax.com, and more.

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