Truist Bank is the result of a merger between SunTrust and BB&T in 2019. Truist offers a variety of products and services, including personal banking services, small business banking, mortgages and investment products.
Truist Bank’s Regular Hours
While most branches have similar hours of operation, some may differ; for instance, not all branches have Saturday hours. Additionally, not all locations have drive-thrus, and some may have limited services through their ATMs. Double-check by visiting the Truist branch and ATM locator and entering your ZIP code.
|Day||Lobby Hours||Drive-Thru Hours (If Present)||ATM Hours (If Present)|
|Monday-Thursday||9 a.m. to 5 p.m.||9 a.m. to 5 p.m.||24 hours|
|Friday||9 a.m. to 6 p.m.||9 a.m. to 6 p.m.||24 hours|
|Saturday||9 a.m. to 1 p.m.||9 a.m. to 1 p.m.||24 hours|
Truist’s Holiday Hours
Truist generally observes the same banking holidays as the Federal Reserve. Here are the remaining holidays that Truist will observe in 2022:
|Veterans Day||Friday, Nov. 11|
|Thanksgiving Day||Thursday, Nov. 24|
|Christmas Day (observed)||Monday, Dec. 26|
Truist branches are expected to close at 2 p.m. on Christmas Eve, according to the bank’s website.
How To Access Your Truist Account Outside of Business Hours
Truist’s Online Options
If your local branch is closed, you can still use the online portal to log in to your Truist account. In addition to letting you handle typical online banking tasks like checking your balance or printing statements, Truist gives you access to these features through the online portal:
- Send or receive money with Zelle
- Card controls
- Set up and manage alerts
- Access cash-back deals
- Check on investments
Truist’s Mobile Banking App
You can also log in to your account via Truist’s mobile banking app, which offers many of the same features that you’ll find in the online portal. Plus, you can take advantage of the app’s mobile check deposit feature. The app can run on iOS 13 and later or Android 8.0 and later.
Truist’s Customer Service Hours
If you need assistance, you can call Truist’s customer service number at 844-487-8478. The automated service is available 24/7. Representatives are available from 8 a.m. to 8 p.m. ET Monday through Friday and from 8 a.m. to 5 p.m. ET on Saturday.
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Information is accurate as of Nov. 11, 2022.