What Are Truist’s Hours?

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Truist Bank is the result of a merger between SunTrust and BB&T in 2019. Truist offers a variety of products and services, including personal banking services, small business banking, mortgages and investment products.

BB&T clients and SunTrust clients will have access to services at any Truist branch beginning on Feb. 22. Until then, BB&T clients should use BB&T branches and SunTrust clients should use SunTrust branches, according to Truist’s website.

Truist Bank’s Regular Hours

While most branches have similar hours of operation, some may differ; for instance, not all branches have Saturday hours. Additionally, not all locations have drive-thrus, and some may have limited services through their ATMs. Double-check by visiting the Truist branch and ATM locator and entering your ZIP code.

Day Lobby Hours Drive-Thru Hours (If Present) ATM Hours (If Present)
Monday-Thursday 9 a.m. to 5 p.m. 9 a.m. to 5 p.m. 24 hours
Friday 9 a.m. to 6 p.m. 9 a.m. to 6 p.m. 24 hours
Saturday 9 a.m. to 1 p.m. 9 a.m. to 1 p.m. 24 hours
Sunday Closed Closed 24 hours

Truist’s Holiday Hours

Truist generally observes the same banking holidays as the Federal Reserve. Here are the remaining holidays that Truist will observe in 2022:

Holiday Date
Presidents Day Monday, Feb. 21
Memorial Day Monday, May 30
Juneteenth (observed) Monday, June 20
Independence Day Monday, July 4
Labor Day Monday, Sept. 5
Columbus Day Monday, Oct. 10
Veterans Day Friday, Nov. 11
Thanksgiving Day Thursday, Nov. 24
Christmas Day (observed) Monday, Dec. 26
A Better Way to Bank

Truist branches are expected to close at 2 p.m. on Christmas Eve, according to the bank’s website. Before heading to a branch on Christmas Eve, which falls on a Saturday this year, call ahead to confirm whether it will be open or closed.

How To Access Your Truist Account Outside of Business Hours

Truist’s Online Options

If your local branch is closed, you can still use the online portal to log in to your Truist account. In addition to letting you handle typical online banking tasks like checking your balance or printing statements, Truist gives you access to these features through the online portal:

  • Send or receive money with Zelle
  • Card controls
  • Set up and manage alerts
  • Access cash-back deals
  • Check on investments

Truist’s Mobile Banking App

You can also log in to your account via Truist’s mobile banking app, which offers many of the same features that you’ll find in the online portal. Plus, you can take advantage of the app’s mobile check deposit feature. The app can run on iOS 13 and later or Android OS 8 and later.

Truist’s Customer Service Hours

If you need assistance, you can call Truist’s customer service number at 844-487-8478. The automated service is available 24/7. Representatives are available from 8 a.m. to 8 p.m. ET Monday through Friday and from 8 a.m. to 5 p.m. ET on Saturday.

A Better Way to Bank

Editorial Note: This content is not provided by Truist. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Truist.

About the Author

Diane Fogle is the owner and sole freelance writer at The Little Green Bird. She received her Masters of Library and Information Science from the University of Denver.  The research skills gained through that program, combined with a love of learning and intellectual freedom, have led her to a passion for helping businesses communicate with their customers. She lives in Colorado where she hikes with her husband, two young daughters and an old greyhound.

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