How To Find and Use Your Bank of America Login

Bank of America Mobile Banking
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With over 31 million active mobile users and 39 million active accounts, it’s no wonder Bank of America offers user-friendly online and mobile banking for customers. To securely access your Bank of America account, follow these easy steps to set up and log in to your bank account online.

How To Log In to Your Bank of America Account From a Computer

It’s simple and convenient for online users to access their accounts using their Bank of America online banking login from anywhere on the website.

  1. Go to the Bank of America home page.
  2. Enter your online ID and passcode.
  3. Click “Sign In.”

If you decide to access your online account while browsing the Bank of America website, look for “Sign In” at the top right of any page. For example, if you’re researching home mortgage loans and want to log in to your account to request mortgage information, follow these easy steps:

  1. Click “Sign In” at the top right corner.
  2. Select the current state you live in on the drop-down button.
  3. Click “Go.”
  4. Enter your online ID and passcode.
  5. Click “Sign In.”

Online banking services offer customers access to their accounts 24/7.  With Bank of America’s mobile or online banking services, customers can do the following:

  • Deposit checks
  • Transfer money between accounts
  • Pay bills
  • Order checks
  • Track spending and budgeting
  • Change address
  • Replace cards
  • Set up custom alerts
  • Set a travel notice

For the full list of mobile banking and online banking features, visit Bank of America’s online banking home page.

How To Log In to Your Bank of America Account From a Mobile Phone or Tablet

The Bank of America mobile banking app is free and available for users of iPad, iPhone, Android and Windows 10 devices.

  1. Download the Bank of America app from Google Play or the App Store.
  2. Open the app.
  3. Enter your online ID and passcode.
  4. Click “Sign In.”
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Bank of America makes it simple for customers to access their checking accounts, savings accounts and other financial needs on the mobile app.

How To Retrieve a Forgotten Username or Password

If you forgot your username or password, you can retrieve either one by following these simple instructions:

  1. Bank of America will prompt you to its “Forgot Online ID and Passcode” page.
  2. Enter the last six digits of your card or account number into the blank space provided.
  3. Enter your Social Security number or Tax ID Number.
  4. If you do not have a Social Security or Tax ID number, you will be prompted to a new page.
  5. Enter your checking or savings account number in the blank space provided.
  6. Then, enter the last six digits of your ATM or debit card.
  7. Lastly, enter your PIN number.

How To View Your Bank of America Statement Information

Credit card, checking and savings statements become available in mobile and online banking on approximately the same date each month, which depends on your statement closing date. You can also view your statement by viewing check images online. You can view, print and download statements from the past 36 months.

These statements can be viewed electronically or mailed directly to you. When you log in to your online banking account, you can choose to go paperless now, where you will only receive emails when a new statement is available to view. When you log in, select “Profile Settings,” then “Paperless Settings.” There’s no fee to go paperless, and it’s environmentally friendly.

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How To Contact Bank of America If You Have Trouble With Your Account

Bank of America offers a variety of financial products and services. If you have questions or concerns regarding any of your Bank of America accounts, please contact:

  • Bank of America customer service: 800-432-1000
  • Outside the U.S.: 1-315-724-4022
  • Spanish: 800-688-6086
  • For individuals who are deaf or hard of hearing: 800-288-4408

Online representatives are available Monday through Friday, 8 a.m. to 9 p.m. ET. On weekends, customer service is available from 8 a.m. to 8 p.m. on Saturday and 8 a.m. to 5 p.m. on Sunday. The customer service lines for U.S. and international callers are open until 11 p.m. on weekdays and 8 p.m. on weekends; the line for deaf or hard of hearing individuals is open until midnight on weekdays and 8 p.m. on weekends.

What Are the Benefits of Online Banking?

Many customers love the flexibility and convenience of online banking, especially with features like online bill payment, requesting a new card or any other bank transaction without the inconvenience of driving to a physical branch to do so.

With Bank of America, customers have the added benefit of creating custom alerts and tracking their balance from their phone. You can also add a digital wallet and chat with Erica, your virtual financial assistant.

More on Bank of America

A Better Way to Bank

More on Using Your Bank Login

Alexandria Bova contributed to the reporting for this article.

Information is accurate as of Oct. 20, 2022.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.


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