Chime is an online financial app that offers checking and savings accounts provided by The Bancorp Bank, N.A. and Stride Bank, N.A, Members FDIC. Since Chime is completely digital, its customers don’t face typical banking costs such as overdraft charges and monthly maintenance fees. As a Chime customer, one thing you’ll need to know is how to log in to your account. Read on to learn more about it.
How To Log In to Your Chime Account From a Computer
To log in to your Chime account on a computer, go to Chime’s homepage and follow these steps:
- Click the “Log In” link on the top-right corner of the page.
- From there, you’ll need to provide both your email address and account password before logging in.
To apply for a Chime account, you’ll need to provide the following:
- Email address
- Mailing address
- Phone number
- Date of birth
- Social Security number
- Occupational info, including salary
If you’re rejected, you’ll know as soon as you submit your application.
How To Log In to Your Chime Account From a Mobile Phone or Tablet
The Chime mobile app is available for both iPhone and Android. To log in, simply download the app via the App Store or Google Play, set up your account and enter your email address and password. The Chime app supports two-factor authentication as well as fingerprint verification for security purposes. Note that the Chime app is only available for iPhones running iOS 13 or higher and for Android devices running Jelly Bean 4.1 or higher.
You can also log in using your mobile browser. First, click the drop-down menu on the upper right corner to produce the “Log In” button, then click it and enter your email address and password.
How To Retrieve a Forgotten Username or Password
Chime requires both an email address and password to log in. If you forgot your email, you’ll need to provide the phone number you used to sign up for the account. If you forgot your password, you’ll need to provide both the email address you used to sign up for the account and the last four digits of your Social Security number.
How To View Your Chime Statement Information
Chime provides customers with monthly paperless statements through their online accounts. To get your statements, log in to your online account, then click the “Statements” tab on the left-hand side. Statements are made available on the fifth of each month.
How To Contact Chime If You Have Trouble With Your Account
You can contact Chime in three different ways:
- By phone: Call 844-244-6363. Assistance is available 24/7.
- Via mobile app: You can send Chime a message through the mobile app.
- By email: Contact firstname.lastname@example.org with inquiries.
You can also consult the help center on Chime’s website.
What Are the Benefits of Online Banking?
Chime’s digital design lets you monitor and manage your funds at any time — without many of the fees you commonly encounter with traditional banks. In the absence of physical branches, online alternatives to traditional banks also let you remotely handle many tasks you might otherwise need to take care of in person.
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Information is accurate as of Oct. 20, 2022. This article was updated on May 4, 2022 to include additional disclosures from Chime.
Editorial Note: This content is not provided by Chime. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Chime.
Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Please see back of your Card for its issuing bank.