Bank of America Customer Service: How To Get in Contact

Bank of America Mobile Banking
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When your bank account comes with customer support, it goes a long way with trusting how your personal or small business finances are being handled. As Bank of America, Member FDIC, is one of the largest banks in the nation, it’s good to know extended customer care is just one of the financial services it provides. 

Contacting Bank of America Customer Service

Knowing which Bank of America phone number to call can save you time and potentially money. When you are having an issue with a product or service, you want a customer service representative to speak with you straight away. Though you can always go to the customer service page of the Bank of America website and select the topic you need to get information on or help with, you can also contact customer service directly.

Bank of America Customer Service Number

  • Customer Service: 800-432-1000
  • Spanish Line: 800-688-6086

Generally, you can reach representatives Monday to Friday from 8 a.m. to 11 p.m. ET and from 8 a.m. to 8 p.m. ET on Saturday or Sunday. You can call one of the numbers above to speak with a customer service representative about, but not limited to, the following: 

  • Help with your checking or savings account
  • Finding your routing number or account number
  • Suspected fraudulent behavior or preventing fraud
  • Ordering a replacement card
  • Changing your account information such as home address, phone number or email address
  • Scheduling an appointment at a financial center
  • Locating ATMs or branches near you

Bank of America Customer Service Number: Credit Cards

  • Customer Service: 800-732-9194
  • Credit Card Activation: 800-276-9939
A Better Way to Bank

If you need help with your credit card, you want that to be available around the clock. Here are some things the Bank of America credit card customer service line can help you with 24/7:

  • Checking the status of your credit card application
  • Getting your account balance information
  • Spending or redeeming your rewards points
  • Questions regarding what fees were posted to your account
  • Any disputing of charges or help with refunds
  • Getting a replacement card if yours is lost or stolen
  • Asking about suspected credit card fraud and what actions to take

Final Take To GO 

With Bank of America, customer service is never more than a phone call away. No matter your issue, whether you need account information or urgent assistance in reporting fraudulent behavior, you can reach a real person to talk to in order to get the help you need. Though there are many options available for Bank of America customer service, reaching out online or via one of the contact numbers is the fastest way to get your question answered.

FAQ

Here are some answers to frequently asked questions about Bank of America customer service and how to get in contact. 
  • How do I speak to a live person at Bank of America?
    • If you need to speak to a live customer service representative for Bank of America, you can typically reach one Monday through Friday from 8 a.m. to 11 p.m. ET or Saturday through Sunday from 8 a.m. to 8 p.m. ET by calling one of the following numbers, depending on your issue:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
  • What number is 1-800-432-1000?
    • This is the customer service line for Bank of America for general inquiries and needs, such as:
      • Help with your checking or savings account
      • Finding your routing number or account number
      • Suspected fraudulent behavior or preventing fraud
      • Ordering a replacement card
      • Changing your account information such as home address, phone number or email address
      • Scheduling an appointment at a financial center
      • Locating ATMs or branches near you
  • What is the 1-800 number for Bank of America?
    • Bank of America has several phone numbers available to reach customer service representatives, depending on what issue you need help with:
      • Customer service: 800-432-1000
      • Spanish line: 800-688-6086
      • Credit card customer service: 800-732-9194
      • Credit card activation: 800-276-9939
A Better Way to Bank

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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