Planning a branch visit?
Here’s a simple, year-round guide to Citibank hours — how branches typically operate, which holidays affect service and the fastest ways to handle your banking in the app, online or at an ATM when the lobby is closed.
Citibank Regular Branch Hours
Hours vary by city and branch format, but many locations follow something like:
- Monday-Friday: around 9:00 a.m. to 5:00 p.m.
- Saturday: limited hours at select branches
- Sunday: closed
Always confirm your local schedule in the Citi Mobile® App or on their website using the Branch & ATM Locator. In-store or mall-based branches and flagship locations may differ.
Lobby, ATM & In-Branch Services
Some services run on separate or shorter schedules than the main lobby:
- ATM Vestibules & Smart/ITM machines: Many offer card-access 24/7 for cash withdrawals; select ATMs also accept deposits — availability varies by branch.
- Financial consultants/bankers by appointment: Hours typically mirror branch hours, but can be appointment-only.
- Safe deposit boxes: Access is usually limited to staffed branch hours — call ahead.
Citibank Holiday Hours
Citibank branches are typically closed on U.S. federal holidays. Digital banking and ATMs remain available.
Holiday | Date | Branch Hours |
---|---|---|
New Year’s Day | Wednesday, Jan. 1 | Closed |
Martin Luther King Jr. Day | Monday, Jan. 20 | Closed |
Presidents Day | Monday, Feb. 17 | Closed |
Memorial Day | Monday, May 26 | Closed |
Juneteenth National Independence Day | Thursday, June 19 | Closed |
Independence Day | Friday, July 4 | Closed |
Labor Day | Monday, Sept. 1 | Closed |
Columbus Day / Indigenous Peoples’ Day | Monday, Oct. 13 | Closed |
Veterans Day | Tuesday, Nov. 11 | Closed |
Thanksgiving Day | Thursday, Nov. 27 | Closed |
Christmas Day | Thursday, Dec. 25 | Closed |
Processing note: ACH and many direct deposits don’t post on federal holidays. Items scheduled for a holiday generally post the next business day.
How To Bank With Citibank When Branches Are Closed
You’ve got options any time of day:
Citi Mobile® App & Online
- Check balances and recent activity
- Transfer funds and pay bills
- Deposit checks with mobile deposit (limits apply)
- Set up alerts and schedule payments
- Send money with Zelle® (recipient eligibility/limits apply)
ATM Network
- Withdraw cash and check balances
- Make deposits at eligible ATMs (availability varies)
- Use the locator to find fee-free partner ATMs when you travel
Customer Support
- In-app chat and secure message for non-urgent requests
- Phone support: Numbers and availability vary by product (credit cards, deposits, mortgages, wealth). Check Contact Us in the app or on Citi.com.
Tips for Smooth Banking
- Deposit early if you need funds available right after a weekend or holiday.
- Schedule bill payments a day or two ahead to avoid late fees.
- Use Zelle for eligible person-to-person transfers when timing matters.
- Save the locator in your phone to quickly find branches and fee-free ATMs.
- Set travel notices for your cards if you’re heading out of town.
Final Take to GO
Citibank makes everyday banking easy — even when the lobby is closed. With 24/7 mobile and online tools, a broad ATM network, and flexible support options, you can check balances, move money, pay bills and deposit checks on your schedule. For anything requiring in-person help, confirm your branch hours and plan your visit on a regular business day.
Looking to compare other banks’ holiday hours? Check out schedules for Wells Fargo, Navy Federal or Bank of America to plan your next visit.
Rudri Patel and Caitlyn Moorhead contributed to the reporting for this article.
Schedules are subject to change and may vary by branch. All holiday hours were confirmed as of August 29, 2025. Hours and policies are subject to change.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.