Citi® Hours and Holidays

"Singapore - April 11, 2012: Citibank offices in Singapore with people sitting in front and one business man passing by.
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Citi® is one of the largest financial institutions in the world. It offers global financial services and has roughly 200 million customer accounts, operating in more than 160 countries around the world. Since it was founded in 1812 as the City Bank of New York, Citi has grown into one of the most popular financial institutions offering both brick-and-mortar and online banking.

If you bank with Citi, knowing when the bank opens and closes is essential. Keep reading to find out when you can visit Citi during regular hours and whether branches are open on weekends and holidays.

Citi Holiday Hours

Like most U.S. banks, Citi’s branches close on federal holidays and certain state holidays. Here’s a quick summary of Citi’s 2023 federal holiday list:

Citi Holiday Schedule Open/Closed
New Year’s Day — Jan. 1 Closed
Martin Luther King Jr. Day — Jan. 17 Closed
Presidents Day — Feb. 21 Closed
Good Friday — Apr. 15 Open
Easter Sunday — Apr. 17 Closed
Easter Monday — Apr. 18 Open
Memorial Day — May 30 Closed
Independence Day — July 4 Closed
Labor Day — Sept. 5 Closed
Columbus Day — Oct. 10 Closed
Veterans Day — Nov. 11 Closed
Thanksgiving Day — Nov. 24 Closed
Christmas Eve (daytime) — Dec. 24 Open (Closes at 3 p.m.)
Christmas Day — Dec. 25 Closed

Although Citi’s physical locations are closed on holidays, you can bank online using the mobile app or Citi’s automated system for after-hours and holidays.

Regular Citi Hours

Citi does not provide specific guidance for its hours of operation since these vary by branch. However, most of its bank locations maintain standard operating hours.

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Like most banks in the U.S., Citi typically opens at 9 a.m. and closes at 5 p.m., Monday through Friday. On Saturdays, the bank will open for a half-day from 9 a.m. to 2 p.m., or 10 a.m. to 2 p.m. Citi ATMs are open 24 hours, seven days a week.

Keep in mind that the bank’s hours vary by branch. If you’re planning to visit a Citi near you, your best bet is to search for the nearest location online or use a branch locator to confirm the hours of operation. Using a branch locator, simply enter your ZIP code, an address, city or state to find the nearest location.

CitiHours

Day Hours
Sunday Closed
Monday 9 a.m. to 5 p.m.
Tuesday 9 a.m. to 5 p.m.
Wednesday 9 a.m. to 5 p.m.
Thursday 9 a.m. to 5 p.m.
Friday 9 a.m. to 5 p.m.
Saturday Varies: 9 a.m to 2 p.m. or 10 a.m to 2 p.m.

Is Citi Open 7 Days a Week?

In most cases, Citi branches are open six days a week, Monday through Saturday. If you need banking services on Sunday, you’ll have to visit an ATM, use the mobile app or bank online. Certain Citi branches are closed on Saturday, so it’s always best to verify the hours of operation for the location you’re planning to visit.

Is Citi Open on Weekends?

Most Citi locations are open on Saturdays, but not all of them. The hours of operation vary by branch but are typically 9 a.m. to 2 p.m. or 10 a.m. to 2 p.m. Nearly all Citi locations are closed on Sundays for banking activities, though some branches open for four hours — from 10 a.m. to 2 p.m.

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How To Bank With Citi Outside Business Hours

If you need banking services outside Citik’s normal hours, there are a couple of options to consider. First, you can visit any ATM to check your balance, withdraw cash, deposit cash and check deposits or transfer funds between linked accounts. You can also use your mobile banking app to perform similar services along with added benefits, including Zelle transfers.

Citi Contact Information

To verify business hours, call 800-374-9700 for Citi’s general customer service. For more information on its products and services, Citi provides contact information by department, such as banking, personal loans and more. Plus, Citi has 24/7 customer support.

You can also contact Citi via:

  • Social media: Visit X/formerly Twitter @AskCiti to confirm business hours.
  • Local branch verification: Visit Citi’s website and search for the branch locations near you by entering your zip code. Once you find a location, call to verify business hours.

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Good To Know

There’s one more option if you don’t like making calls — just sign in to the Citi Mobile app and send a message. You’ll be notified as soon as a representative responds.

Information accurate as of Nov. 15, 2023.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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