JPMorgan Chase, better known as Chase, is the consumer and commercial banking subsidiary of JP Morgan Chase & Co. It’s one of the largest national banks in the U.S. and leads the pack in digital users, with more than 50 million customers who have online accounts and over 35 million using the mobile banking app.
Due to its popularity as both a brick-and-mortar bank and user-friendly online bank, Chase made GOBankingRates’ 2020 list of best banks. Read on to find out when you can visit a Chase branch during its regular operating hours:
- Chase Hours for Normal Days
- Chase Hours for Holidays
- How To Bank With Chase Outside of Business Hours
- Chase Contact Information
Chase branch’s hours vary by branch, so if you’re planning to make a trip your best bet is to search for your nearest Chase location online and verify the hours it’s open.
A good rule of thumb is that Chase is typically open on weekdays from 9.am. to 6 p.m. The bank’s Saturday schedule varies from one financial center to the next, with most branches open from either 9 a.m. to 4 p.m., 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., depending on the location. However, some branches are closed on Saturday. ATMs are open 24 hours a day, seven days a week.
|Monday||9 a.m.-6 p.m.|
|Tuesday||9 a.m.-6 p.m.|
|Wednesday||9 a.m.-6 p.m.|
|Thursday||9 a.m.-6 p.m.|
|Friday||9 a.m.-6 p.m.|
|Saturday||Varies between 9 a.m.-1 p.m.; 9 a.m.-2 p.m; 9 a.m.-4 p.m.; or closed|
Is It the Right Bank for You? Learn More: Chase Bank Review
In most cases, Chase branches are open six days a week, Monday through Saturday. If you need banking services on Sunday, you’ll either have to go to an ATM or use online or mobile app banking. Some Chase locations are also closed on Saturday.
Although most Chase locations are open on Saturday, not all are. Check a branch’s hours either online or by calling before paying it a visit.
In nearly all cases Chase locations are closed on Sunday. The exception is if you are a Chase Private Client, in which case you might be able to find a branch near you that’s open on Sunday. Chase Private Client branches are located in Chase’s New York headquarters and are typically open from 10 a.m. to 2 p.m. on Sunday, though they are sometimes closed on Saturday. Also, weekday hours at these locations start earlier, at 8:30 a.m.
Keep in mind that Chase ATMs are open 24 hours and you can perform many of the same banking tasks at an ATM as you can at a financial center, including transferring money, making deposits and withdrawing cash.
Chase holiday hours follow the same schedule as other national banks, meaning branches are closed on all federal holidays. Use this table to find out which holidays Chase will be closed on in 2020:
|Chase Holiday Schedule 2020|
|New Year’s Day — Jan. 1||Closed|
|Martin Luther King, Jr. Day — Jan. 20||Closed|
|Valentine’s Day — Feb. 14||Open|
|Presidents’ Day — Feb. 17||Closed|
|St. Patrick’s Day — March 17||Open|
|Memorial Day — May 25||Closed|
|Independence Day — July 4*||Closed*|
|Labor Day — Sept. 7||Closed|
|Columbus Day — Oct. 12||Closed|
|Halloween — Oct. 31||Open|
|Veterans Day — Nov. 11||Closed|
|Thanksgiving Day — Nov. 26||Closed|
|Black Friday — Nov. 27||Open|
|Christmas Eve Day — Dec. 24||Open|
|Christmas Day — Dec. 25||Closed|
July 4 falls on a Saturday this year, so Chase financial centers will be closed that day. When a holiday falls on a Sunday, branches typically close the following Monday.
If you’re in need of banking services outside of normal Chase Bank hours, you have a couple different options. Visit any Chase ATM to check your balance, deposit checks and cash, withdraw cash and make transfers between your accounts. You can also use your mobile banking app to perform all of the same services along with the added benefits of bill pay, Zelle transfers between different banking institutions, access to a spending summary, a credit score check and more.
Chase has 24/7 customer support. To receive customer service assistance for personal banking issues, general account information or a lost or stolen credit card, call these numbers:
- 1-800-935-9935 for U.S. callers
- 1-713-262-3300 for international callers
- 711 for operator relay service for individuals who are deaf or hard of hearing
You can also call 1-877-242-7372 if you are having technical difficulties with your Chase account. If you don’t like to make phone calls you can sign in to your Chase Online account and use the Secure Message Center for assistance.
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