Citizens Bank is one of the largest regional banks in the U.S., serving customers across the Northeast and Midwest with checking and savings accounts, loans, credit cards and business banking.
If you’re planning to visit a branch or need to know when you can access your account, here’s everything you should know about Citizens Bank’s hours, holiday schedule and online banking availability.
Citizens Bank 2026 Holiday Schedule
Here’s when Citizens Bank branches will be closed for federal holidays in 2026:
| Holiday | Date |
|---|---|
| New Year’s Day | Thursday, Jan. 1 |
| Martin Luther King, Jr. Day | Monday, Jan. 19 |
| Presidents Day | Monday, Feb. 16 |
| Easter Sunday | Sunday, April 5 |
| Memorial Day | Monday, May 25 |
| Juneteenth National Independence Day | Friday, June 19 |
| Independence Day | Saturday, July 4 |
| Labor Day | Monday, Sept. 7 |
| Columbus Day/Indigenous Peoples Day | Monday, Oct. 12 |
| Veterans Day | Wednesday, Nov. 11 |
| Thanksgiving Day | Thursday, Nov. 26 |
| Christmas Day | Friday, Dec. 25 |
Citizens Bank Regular Business Hours
Most Citizens Bank branches follow this standard schedule throughout the year:
| Day | Hours |
|---|---|
| Monday through Friday | 9 a.m. to 5 p.m. |
| Saturday | 9 a.m. to 12 p.m. or 1 p.m. |
| Sunday | Closed |
Local Citizens Bank Hours May Vary
Citizens Bank operates more than 1,000 branches across 14 states, and some locations — such as those inside grocery stores — may follow different schedules.
Before heading out, check the branch locator on the Citizens Bank website or mobile app for up-to-date local hours.
What If You Need To Bank While Citizens Bank Is Closed?
Even when branches close, you can still manage your money through Citizens Bank’s digital services:
- Log in to your account on the website.
- Use the mobile app to deposit checks or transfer funds.
- Access ATMs for cash deposits and withdrawals.
- Schedule your bill payments or recurring transfers online.
How To Contact Citizens Bank
If you need help during the holidays, you can reach Citizens Bank customer service in several ways:
- Phone: 1-800-922-9999 — automated support available 24/7
- Mobile app: Available for iOS and Android
- Mail: Citizens Bank, P.O. Box 42003, Providence, RI 02940
Live representatives are available during bank business hours and resume full support after bank holidays.
Final Tips for Banking With Citizens Bank
- Plan ahead: Complete transfers or deposits before holidays to avoid processing delays.
- Use automation: Schedule recurring bill payments for due dates near holidays.
- Leverage digital tools: Manage accounts, view balances and make payments through the mobile app.
- Keep cash accessible: Use ATMs if you need money when branches are closed.
FAQs About Citizens Bank Holiday Hours
Here are the answers to some of the most frequently asked questions about Citizens Bank holiday hours and how they work:- Is Citizens Bank open on federal holidays?
- No. Branches close for all federal holidays, though online and mobile banking remain available.
- Can I deposit checks on a holiday?
- Yes. Use mobile deposit or an ATM, and funds will post once the bank reopens.
- Are Citizens Bank ATMs open on holidays?
- Yes. All ATMs are open 24/7 for deposits, withdrawals and balance checks.
- Does Citizens Bank customer service operate on holidays?
- Automated phone support is available year-round, but live agents return after the holidays.
- Does Citizens follow the federal holiday calendar?
- Yes. Citizens observes all U.S. federal holidays each year.
More on Citizens Bank
- Citizens Bank Review
- Citizens Bank CD Rates
- Citizens Bank Bonuses
- Citizens Bank Savings Account Rates
Caitlyn Moorhead contributed to the reporting for this article.
All holiday hours were confirmed as of Dec 26, 2025. Check with your local retailer to confirm specific hours. Hours and policies are subject to change.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.