The 21st century has seen the rise of online banks that are unencumbered by the cost of physical branches. This usually means higher interest rates on products like savings accounts and certificates of deposit (CDs). One such bank is Ally Bank, which began as an auto finance company. Today, Ally employs around 11,100 people throughout the U.S. but has no branch locations.
Ally Bank Hours for Normal Days
Because Ally is an online bank with no physical branch locations, it doesn’t have “normal” business hours the way traditional banks do.
You don’t have to worry about scheduling branch visits between 9 a.m. and 5 p.m. as you would with other banks. This means you don’t get face-to-face interaction with bank employees, but you can still conduct banking business online or over the phone at any time of the day.
Is Ally Bank Open on Weekends?
Technically, Ally Bank is open 24/7 — including weekends — because all you have to do is log on to your computer or mobile app and you can access your account.
What you won’t find open on weekends — or any other day — are bank branches, because Ally Bank doesn’t have any.
| Day | Hours |
|---|---|
| Monday – Friday | N/A |
| Saturday | N/A |
| Sunday | N/A |
Ally Bank customers can also use AllPoint ATMs at any time, including weekends.
Ally Bank Hours for 2025 Holidays
Because all of Ally Bank’s transactions are done online, customers don’t have to worry about planning their banking around the holidays. Your Ally Bank account information is available online at any time.
For those who want to know when traditional banks close their branches during the year, here’s the U.S. Office of Personnel Management’s list of federal holidays for 2025:
| Holiday | Date |
|---|---|
| New Year’s Day | Wednesday, Jan. 1 |
| Martin Luther King, Jr. Day | Monday, Jan. 20 |
| Presidents Day | Monday, Feb. 17 |
| Memorial Day | Monday, May 26 |
| Juneteenth National Independence Day | Thursday, June 19 |
| Independence Day | Friday, July 4 |
| Labor Day | Monday, Sept. 1 |
| Columbus Day/Indigenous Peoples Day | Monday, Oct. 13 |
| Veterans Day | Tuesday, Nov. 11 |
| Thanksgiving Day | Thursday, Nov. 27 |
| Christmas Day | Thursday, Dec. 25 |
What If You Need To Bank While Ally Bank Is Closed?
Ally’s mobile banking app, online accessibility and an extensive network of Allpoint ATMs let you access and monitor your money without the need for a teller.
Ally Bank is also compatible with Amazon’s Alexa in addition to your phone or tablet.
How To Contact Ally Bank Customer Service
To contact Ally Bank customer service, you’ll use the bank’s 24/7 customer support number:
- 1-877-247-2559
You can also contact Ally via postal mail at the following addresses:
General correspondence:
- Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044
Deposits:
- Ally Bank
P.O. Box 13625
Philadelphia, PA 19101
Ally Bank has customer support chat available online, or you can log into your Ally account to contact customer service using Ally’s internal messaging system.
Ally Bank Hours: FAQ
Here are the answers to some of the most frequently asked questions about Ally Bank hours for this year.- Is Ally Bank open the day before Labor Day?
- Yes. Since Ally Bank operates entirely online, it's technically open 24/7 — including the day before Labor Day.
- Can I deposit checks while the bank is closed?
- Yes. With Ally Bank's mobile app, you can deposit checks anytime — even outside of traditional banking hours or on holidays.
- Do bank holidays affect direct deposits?
- Direct deposits are typically delayed if they're scheduled on a federal holiday. If your direct deposit falls on Memorial Day, for example, it will likely post on the next business day.
- Is Ally Bank open on the Fourth of July?
- Yes. Ally’s website and mobile app are available 24/7 — including on Independence Day. However, federal holiday processing delays may still apply.
- Is Ally Bank open on Labor Day?
- Yes. As an online-only bank, Ally remains accessible on Labor Day, though deposits or transfers may be delayed due to the holiday.
More on Ally Bank
- Ally Bank Review
- How To Open an Ally Bank Account
- How To Avoid Ally Bank’s Monthly Maintenance Fees
- Newest Ally Bank Promotions
- Ally Bank Interest Rates
Hours are subject to change and may vary by branch.
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