VirtualBank Review: Online Banking Focused on High-Yield Money Markets
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If you want an online bank that specializes in money market accounts, VirtualBank is for you
Online banks provide some advantages. The lower overhead that results when there are no physical bank branches to maintain means account holders have access to higher rates and lower fees. VirtualBank is entirely online and focuses on select savings products.
VirtualBank, a division of First Horizon Bank, is headquartered in Memphis, Tennessee, and offers money market accounts and CDs to customers who are comfortable banking with an online-only financial institution. It’s an offshoot of the 2020 merger between First Horizon Bank and IberiaBank.
A tightly focused bank with limited products, like VirtualBank, is ideal if you have minimal bills and transactions each month and prefer to have a holding account to grow your savings. Although VirtualBank’s accounts are limited, you’ll find competitive interest rates.
VirtualBank Money Market Account Â
Virtual Bank offers one money market account that is only available online. Here are the details:Â
- The money market account requires a $100 minimum deposit.
- There is no monthly maintenance fee.Â
- You can earn up to 3.25% APY.Â
- APYs are variable.Â
- You can use the app to deposit checks.Â
Best For
Customer Service
National Banks
Online Banking
No- Fees
Online-Only Bank
Let your savings grow with an APY across all balance tiers
VirtualBank’s eMoney Market account offers a competitive, flat-rate APY on all balances with no monthly maintenance fees and a low $100 opening requirement.
Fees
None
APY
Up to 3.25%
Min Opening
$100
Pros
- High competitive APY
- No monthly maintenance fee
- Low barrier to set up an accountÂ
Cons
- Online onlyÂ
- No check writingÂ
- No ATM or debit card
Why We Like It
VirtualBank offers an accessible money market account with no fees and a minimum deposit of $100.
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VirtualBank CD AccountsÂ
VirtualBank’s best eCD rates have been offered in the past on one-month to five-year terms. Currently, VirtualBank is not offering CDs, and the website states to check back later.Â
- CDs are FDIC-insured.
- You can earn up to 3.51% APY on CDs.
- Early withdrawal penalties apply to CDs.
- Requires a $1,000 minimum depositÂ
- Only offers traditional CD optionsÂ
Best For
Customer Service
National Banks
Online Banking
no-fees
Premium Checking
VirtualBank offers a few CDs that can earn up to 3.51%
VirtualBank offers CDs for various term ranges, but you will have to wait until they offer these savings products again. Currently, CDs are unavailable from VirtualBank.
Fees
No monthly maintenance fees
APY
Up to 3.51%
Min Opening
$1,000
Pros
- Terms begin at one monthÂ
- FDIC-insuredÂ
- Can capitalize on an APY as high as 3.51%
Cons
- Currently not being offered by VirtualBank Â
- High minimum deposit
- Early withdrawal penaltyÂ
Why We Like It
CDs offer a way for those who have extra cash to save.
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Banking Experience Â
Customer service representatives are available on weekdays only from 8:30 a.m. to 5:30 p.m. ET by calling 877-998-BANK. You can also send a request for a representative to contact you about an issue, but it takes up to two business days to hear back.
VirtualBank’s app earns good marks from users. It’s rated 3.0 stars on the App Store, and 2.6 stars on Google Play.
How Does VirtualBank Compare?
SELECTED BANK
MOST COMPARABLE
MOST COMPARABLE
Fees
Fees
Fees
None
No monthly service fee
Early withdrawal fees apply
APY
APY
APY
Up to 3.25%
Up to
to
Min Opening
Min Opening
Min Opening
$100
$0
$1,000
SELECTED BANK
MOST COMPARABLE
Fees
Fees
No monthly maintenance fees
$0
APY
APY
Up to 3.51%
Min Opening
Min Opening
$1,000
$0
VirtualBank vs. Ally Bank
Ally Bank has managed to provide customers with top-notch online banking and a large variety of account options. Ally’s money market rate is higher than VirtualBank’s at 3.75% APY. In addition, Ally Bank offers checking and CD options too.Â
VirtualBank vs. CIT
VirtualBank no longer has checking accounts available for new customers. CIT Bank’s eChecking option is free, can be opened with just $100 and will pay you interest of 0.10% or 0.25%, depending on your balance.
VirtualBank vs. Bank of AmericaÂ
VirtualBank is online only, while Bank of America has multiple nationwide locations. VirtualBank only offers a money market account, but may offer CDs in the future. If you have higher balances and want more choices, Bank of America may be a better fit.Â
Final Take to GOÂ
VirtualBank is a good place to stash some money and let it grow. It shouldn’t be too much trouble to open an account apart from your current bank and dedicate it to a particular savings goal. You can view your account through the VirtualBank mobile app and transfer funds between accounts to take advantage of competitive rates.
VirtualBank FAQ
Here are the answers to some commonly asked questions about VirtualBank:- Is VirtualBank safe?
- VirtualBank is safe. Its funds are FDIC-insured. Deposits are insured up to $250,000 per depositor, per ownership category, in the unlikely event of bank failure.
- What is the minimum balance of a VirtualBank account?
- VirtualBank requires a $100 minimum deposit for a money market account.
- How much money can you withdraw from VirtualBank on a single day?
- VirtualBank limits are set based on your account history. Some users have reported withdrawals as high as $5,000.
- Does VirtualBank charge a monthly maintenance fee?
- There are no monthly maintenance fees for a VirtualBank money market account.
- What services does VirtualBank provide?
- The only account option VirtualBank currently provides is a money market account.
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