Best National Bank of 2019: TD Bank

A focus on customers and range of products is a winning combo.

When choosing a bank, there’s a lot to consider, including the products and services offered and the convenience of its locations. If you want to bank with a national financial institution, you’re probably choosing from a number of options that might seem equal on the surface, but there can actually be quite a range in the fees they charge, the perks they offer and the customer service they provide.

If you’re new to banking or looking to switch banks, GOBankingRates has done the legwork for you to find out which bank is best in the annual Best Banks study. To determine the winner in the Best National Bank of 2019 category, GOBankingRates weighed the following factors across the largest national banks:

  • Checking account fee
  • Savings interest rates
  • 12-month CD APY
  • Range of products and services offered, including auto loans, mortgage loans, credit cards, investment services and insurance
  • Number of states with physical branch locations
  • Mobile app availability
  • 24/7 customer service availability
  • BauerFinancial star rating

For the third year in a row, TD Bank was named GOBankingRates’ Best National Bank thanks to its high APYs, wide range of available products and customer convenience features.

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TD Bank: Superb Customer Service

TD Bank has almost 1,300 locations across the East Coast, with bank branches in 15 states. The best big bank also has a mobile app to make banking easier for its customers.

“At TD Bank, we focus on providing our customers with the banking experience and expertise to help them at every stage of their life journey,” said Jason Thacker, head of consumer deposits and payments at TD Bank. “A key part of our culture is our passion for our customers. We have the longest hours in the markets we serve and across most of our footprint, and we are open on Sundays when most banks aren’t, providing the access and convenience customers are looking for. We help our customers bank where, when and how they want, and we personalize their experience so it feels custom-made for them.”

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TD Bank Checking Accounts

Depending on your needs, TD Bank can provide you with a checking account that will fit them.

We have plenty of options that work for a variety of customers at different stages in their lives,” said Thacker. “TD Convenience Checking allows you to have the benefits of day-to-day banking with just a $100 minimum balance. We also offer accounts tailored to students and seniors, with terrific benefits that help them satisfy all their banking needs.”

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Choose From Three Ways to Save

TD Bank also offers two savings accounts and a money market account, with the TD Preferred Savings account providing the highest savings rates.

We offer a variety of savings options to meet our customers’ needs, no matter where they are on their financial journey,” said Thacker. “TD Simple Savings is a great everyday savings account for all ages and those starting their financial journey. It offers a low minimum balance and many other benefits. TD Growth Money Market offers tiered interest rates and is geared towards those who are growing their savings. TD Preferred Savings is typically reserved for customers who have saved higher balances and are looking for the strongest interest rate we offer.”

Click to see every single one of the Best Banks of 2019.

More Ways to Bank With TD

In addition to its checking and savings accounts, TD also has a full range of other banking products, including CDs, credit cards, home equity loans and lines, mortgage loans, personal loans, IRAs and prepaid cards. With so many products and services, there’s almost sure to be a fit for your needs at TD.

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Methodology: To determine its Best National Banks category ranking, GOBankingRates examined the top 72 national brick-and-mortar banks by asset size according to the Federal Deposit Insurance Corp., excluding non-active institutions, investment banks and any institutions that require customers to use investment services to access commercial bank accounts.

Criteria for ranking: GOBankingRates scored the banks from most to least favorable on the following factors: (1) checking account fee, (2) savings account annual percentage yield, (3) 12-month certificate of deposit APY and (4) BauerFinancial Star Rating for overall financial strength. Banks were then scored according to whether they offered each of the following services, all of which contributed to a single weighting: (5) auto loans, (6) mortgage loans, (7) credit cards, (8) investment services and (9) insurance services. Next, banks were scored according to accessibility factors: (10) overall geographic presence, (11) mobile banking and (12) 24/7 customer service with a live person. Banks were then ranked according to their total score and then by the specific number of states they have physical branches in.

Data was compiled from and verified against BauerFinancial and the individual institutions’ websites between Sept. 21 and Oct. 22, 2018. To determine the Best Banks of 2019, GOBankingRates considered the banks’ rates at the time the research was conducted; however, rates that appear in the articles are accurate as of today. Rates, terms and conditions are subject to change at the discretion of the individual financial institutions. Please verify terms and conditions before opening an account.

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About the Author

Gabrielle Olya

Gabrielle joined GOBankingRates in 2017 and brings with her a decade of experience in the journalism industry. Before joining the team, she was a staff writer-reporter for People Magazine and Her work has also appeared on E! Online, Us Weekly, Patch, Sweety High and Discover Los Angeles, and she has been featured on “Good Morning America” as a celebrity news expert. 

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Best National Bank of 2019: TD Bank
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