IdentityForce Review: Comprehensive Identity Theft Protection
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Range of Protection Services
5.0
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Customer Service
5.0
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Cost
4.0
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Membership Package Options
3.0
Pros
- Wide range of products and services
- 24/7 access to customer service reps and fraud specialists
- Backed by TransUnion, a major credit reporting company
Cons
- Limited number of packages offered
- Monthly payment might not be worthwhile for many consumers
IdentityForce Overview
IdentityForce provides identity theft protection services for individuals, businesses and government agencies. It offers dozens of different products and solutions, ranging from advanced fraud monitoring and lost wallet assistance to medical ID fraud protection, identity theft insurance, stolen funds replacement and social media identity monitoring. Customers have access to advanced detection technology, real-time alerts, 24/7 U.S.-based support, and identity recovery. IdentityForce is a subsidiary of credit reporting company TransUnion, which bought the brand in 2021. The brand has more than 40 years of experience in identity protection solutions.
Key Features
IndentityForce’s identity protection solutions for individuals are built upon the Sontiq Intelligent Identity Security (IIS) platform. The technology is designed to provide continuous monitoring of a member’s identity, privacy and credit, and will detect illegal sales of personal, financial and credit information.
The company’s business services are geared toward protecting employee, customer and affiliate data. In the event of a data breach, IdentityForce provides immediate communication and support. Members of its affiliate marketing programs can offer IdentityForce to their communities and generate a new, recurring revenue stream for your business.
IdentityForce also partners with federal, state and local government agencies to protect against data breaches. The company is a GSA Tier One approved supplier of credit monitoring and credit report solutions, risk assessment and mitigation services, independent risk analysis, breach analysis, and comprehensive protection solutions.
Products & Pricing
IdentityForce lists two basic member packages on its website as of March 2023. All offer monitoring, control, alert and recovery tools, while one offers additional credit tools. Here’s a look at the four standard features and the products/services provided.
| Monitor | Control | Alert | Recover |
| Advanced Fraud Monitoring Change of Address Monitoring Court Records Monitoring Dark Web Monitoring Dark Web Data Analysis Mobile Attack Control Pay Day Loan Monitoring Sex Offender Monitoring Social Media Identity Monitoring Secure My Network (VPN) |
Medical ID Fraud Protection Online PC Protection Tools Two-Factor Authentication Lost Wallet Assistance Online Identity Vault Password Manager Mobile App |
Banks and Credit Card Activity Alert Investment Account Alerts Smart SSN Tracker Junk Mail Opt-Out Identity Threat Alerts Fraud Alert Reminders |
Identity Theft Insurance $1 million White-Glove Family Restoration Deceased Family Member Fraud Remediation Stolen Funds Replacement Toll-Free Customer Number |
Here is a look at each of the packages. Prices are valid as of March 2023.
UltraSecure (30-day trial)
UltraSecure monitors your personal information 24/7, alerts you if it is compromised, and is backed with $1 million in identity theft insurance. The cost is $17.95 a month (plus tax where applicable) if you don’t cancel the service before the expiration of the 30-day trial period. The annual cost is or $179.50. You can also add child identity theft protection for $2.75/month per child.
UltraSecure+Credit (30-day trial)
Like the previous option, this UltraSecure package monitors your personal information 24/7, alerts you if it is compromised, and is backed with $1 million identity theft insurance. The cost is $19.95 per month (plus tax where applicable) if you do not cancel the service before the expiration of the 30-day trial period. The annual cost is or $239.40. You can add child identity theft protection for $2.75/month per child. You also get the following credit services:
- 3 Bureau Credit Monitoring
- 3 Bureau Credit Reports
- 3 Bureau Credit Scores
- Credit Score Tracker
- Credit Score Simulator
Mobile App
IdentityForce’s mobile app is built upon the Sontiq Intelligent Identity Security (IIS) platform, with added mobile threat management and secure VPN capabilities. You can monitor social media and financial accounts, access personal identifiers including passport number and driver’s license, and get credit score updates.
Once the mobile app is downloaded from either the Apple App Store or Google Play, it takes only three steps to gain full account access. All you have to do is enter your User ID and Password and then tap the “Login” button.
Customer Service
IdentityForce members can send questions to memberservices@identityforce.com, call 877-694-3367, or interact with live chat on its website. U.S.-based Member Services representatives are available 24 hours a day, seven days a week, excluding major holidays. IdentityForce members who are confirmed victims of identity theft also have after-hours access to trained Identity Restoration Specialists at 877-694-3367.
How to Apply
TheIdentityForce website doesn’t show an online application option. Instead, you are advised to call 866-280-5896 to speak with a live agent or call 866-246-4466 for family plan options
Who It’s Best For
The products and services offered by IdentityForce are useful to anyone who has credit accounts and a certain amount of wealth to protect. But they’re probably best for individuals, businesses and government entities with a lot of sensitive information and many different accounts.
How IdentityForce Earned its Scores
Range of Protection Services
You’d be hard pressed to find a wider or deeper selection of protection services than those offered by IdentityForce. They cover nearly every imaginable scenario, from the dark web to investment accounts and stolen funds.
Customer Service
With 24/7 customer service and extended hours in emergency situations, IdentityForce makes it easy for members to get problems resolved.
Cost
IdentityForce’s prices are competitive with those of rivals. But people living on a tight budget might find it hard to justify signing up for the service.
Membership Package Options
The IdentityForce website only lists two packages, which means when you sign up you might be paying for services you don’t really need. No a la carte options are provided on the website that let you choose specific services.
IdentityForce vs. Competitors
There are plenty of players in the identity theft protection industry, but because IdentityForce is a TransUnion brand, it might be best to compare it to similar services offered by TransUnion rivals Experian and Equifax. Here’s a look at how they stack up.
IdentityForce vs. Experian
Experian gets the edge in at least one area: It offers a Basic package that is free of charge and provides credit report and FICO score services as well as free dark web surveillance and a free personal privacy scan. But Experian’s two paid packages cost more than those at IdentityForce, and IdentityForce offers a wider range of services.
IdentityForce vs. Equifax
Equifax offers a little more flexibility in that customers are given three options instead of two, including Equifax Complete, which costs only $9.95 per month. Its two other packages are Equifax Complete ($19.95 per month) and Equifax Complete Family Plan ($29.95 per month). IdentityForce’s advantage is that it offers a much more complete lineup of services.
Final Take
Identity thieves, online scammers and computer hackers are getting more sophisticated every year, and IdentityForce provides the kinds of protection and security services that can help customers sleep better at night. It’s probably not a good fit if you don’t have a lot of credit or finances to protect. For everyone else, however, you get a lot of protection for a reasonable price.
FAQ
Here are the answers to some commonly asked questions about IdentityForce.- What Does IndentityForce Do?
- IdentityForce provides an early warning system that notifies members when their personal information is at risk. Alerts are sent to your smartphone, tablet or desktop computer.
- Is IdentityForce a Good Service?
- IdentityForce typically gets very strong reviews from security sites and organizations, including a rating of 9.4 out of 10 from Security.org.
- Who owns IndentityForce?
- IdentityForce is a TransUnion brand. It was formerly owned by Sontiq, which was acquired by TransUnion in 2021.
