Zions Bank Review: Regional Locations With Online Accessibility

GOBankingRates Score

Zions Bank
4.1
SCORE
GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our research/editorial team. Our scoring formula weighs several factors that differ from category to category depending on what consumers want from varying products and banks.
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Quick Take: Zions Bank offers a wide range of products and services, including checking and savings accounts, money market accounts, certificates of deposit, credit cards, home loans and investments. The bank has just 122 branches located in Utah, Idaho and Wyoming, but it provides online banking services, including an online money market account with a higher interest rate. This Zions Bank review will weigh whether switching to a smaller, regional bank is worth it.
  • Checking Accounts
    4.3
  • Savings Accounts
    4.0
  • CD Accounts
    4.0
  • Banking Experience
    4.0
How did we calculate this?

Pros

  • Several checking and savings options
  • Online comparison tool to find the best account for you
  • Overdraft-fee checking account

Cons

  • Savings account interest rates are comparatively low
  • Few branches for local customers who prefer to bank in person

Zions Bank Overview

Zions Bank was founded in 1873 by Brigham Young and is headquartered in Salt Lake City, Utah. It services residents of Utah, Idaho and Wyoming through an online platform, mobile banking app and 122 local branches.

Zions Bank offers personal and business banking, insurance and investment products to customers both in person and online.  Zions Bank is a subsidiary of Zions Bancorporation (NASDAQ: ZION) and is a finalist in GOBankingRates’ Best Regional Banks of 2023 survey.

Key Features

Take a closer look at Zions Bank’s deposit accounts.

Checking Accounts

Zions Bank offers a selection of checking accounts, including one specifically for military customers. All accounts include a Visa debit card, digital banking with mobile check deposit, overdraft services and more. The website includes a handy comparison tool, so customers can compare the features of up to three checking accounts to determine the best one for their needs.

The minimum opening deposit for most checking accounts is $50. The Military Advantage and Anytime Checking accounts have no monthly maintenance fee. OnBudget Banking has a $5 fee that can’t be waived. Fees for other checking accounts, which range from $10 to $20, can be waived with a qualifying minimum daily balance or a combined deposit and consumer loan balance.

Anytime Interest earns up to interest, depending on balance. Premium Interest earns better rates at all balance tiers.

OnBudget Banking has lower fees and requirements, including a $25 opening balance and no overdraft fees. Checks and online bill pay aren’t available so you’ll need to make transfers or use Zelle to pay others.

Savings Accounts

Zions Bank offers a standard savings account and a Young Savers account. The standard account has a yield of up to , depending on your balance, and a minimum opening deposit of $50. Keep in mind that you’ll need to maintain at least $200 in the account or receive at least $25 from a Zions checking account. Otherwise, you’ll be charged a $3 monthly maintenance fee.

The Young Savers Account teaches good financial habits with no monthly maintenance fees and interest paid on the first dollar. It includes online banking and bill pay, and you can make automatic transfers from your Zions Bank checking account to help your savings grow.

Money Market Accounts

Zions Bank has a traditional money market account and an online money market account available, both with opening balance requirements of $500 and no monthly service fees.

You’ll need a balance of at least $1,000 to earn interest with either money market account, and you’ll earn more interest with the online money market account than with the regular.

While you may write checks for easy access to funds with Zions Bank’s money markets, the accounts are limited to just six transactions per month. Fortunately, ATM withdrawals aren’t included, so you can withdraw as much cash as you need.

Zions also offers an IRA money market account with a $100 minimum opening deposit and no monthly fee.

Certificates of Deposit

CDs are a good way to lock in an interest rate for a certain period of time. Zions Bank offers CDs with no monthly fees in terms ranging from one month to 60 months.

You’ll need to fund a CD with at least $1,000. Rates are tiered, so the more you save, the more interest you earn. However, you’ll need a term of at least 12 months to earn a decent interest rate — APY — with the standard CD.

Premium CDs earn higher rates and include digital banking. Terms range from three months to five years.

Zions also offers an IRA CD with rates and terms that are similar to the standard CD.

Banking Experience

Zions Bank is a regional, brick-and-mortar bank that wants to compete with online-only banks.

Customer Service

Besides visiting a local branch, you can reach customer service Monday through Saturday from 6:00 a.m. to 9:00 p.m. MT at 888-307-3411.

Accessibility

There are 122 branches throughout Utah, Idaho and Wyoming. However, it’s entirely possible to handle most of your needs using the online platform or mobile app and a Zions Bank ATM. The machines accept cash deposits and handle other banking needs.

ATM users should be aware that Zions Bank charges $2.50 when you make a transaction or balance inquiry at a non-Zions Bank network ATM. The daily withdrawal limit on a Zions Bank Visa debit card is $500, but point-of-sale and signature purchase daily limits are much higher at $15,500.

Mobile App and Digital Experience

Zions Bank offers online banking and a mobile app. Online banking includes 24-hour access to your balance and transaction history, including loans and credit card balances. You can pay your bills online and transfer money to others with Zelle. 

The mobile banking app lets you manage your accounts anywhere, at any time, and you can deposit checks quickly and easily. You can also get your account statements and tax documents online, saving paper and helping the environment. However, travel notifications and e-documents aren’t available via the app. You’ll need the desktop version of online banking for those features.

Download the app from Google Play, where it received a 4.5 out of 5 stars. The iOS version earned a 4.6 rating out of 5.

How To Open an Account

To open an account at Zions Bank, select the type of account you want on its website.

Make sure you have your personal information, an email address, Social Security number, driver’s license or other government ID and your employer’s name and address to apply. You can also open an account at a Zions branch.

Comparable Bank Options

When seeking out a new bank, it’s best to look at all your options. Here’s how Zions Bank stacks up to the competition.

Bank Best For
Zions Bank Online accessibility
Wells Fargo Convenient locations
Chase Variety of products

Zions Bank vs. Wells Fargo

Wells Fargo serves one in three households in the U.S., making it one of the most popular banks in the country. But Zions Bank offers higher interest rates and more personalized service.

Zions Bank vs. Chase

Chase has a product assortment that puts most regional banks to shame, and often offers a new account opening bonus. But if you’d rather get a higher rate of interest all the time, take a good look at Zions Bank.

Final Take

Zions Bank is a regional brick-and-mortar bank with online banking tools, and its online-specific accounts offer better interest rates than its basic accounts.

While Zions is clearly catering to the customer who wants to do all their banking online, the mobile app is limited — you can’t use it to open an account or apply for a loan, for example — so the bank’s strength still lies in its local presence. That makes it a good choice for customers who do some banking online but want the personalized attention they’ll get from their local branch location.

FAQ

Some questions that may not have been covered in this Zions Bank review include:
  • Is Zions a real bank?
    • Yes, Zions Bank is a real bank with both local branch access and online banking capabilities.
  • Is Zions Bank a good bank?
    • Yes, for the right customer, Zions Bank is an excellent choice. It ranked as a finalist in GOBankingRates' Best Regional Banks of 2023.
  • Is Zions Bank FDIC-insured?
    • Yes, Zions is FDIC-insured.
  • Is Zions Bank a Mormon company?
    • Zions makes no mention of religious affiliation on its website.
  • Who owns Zions Bank?
    • Zions Bank is a division of Zions Bancorporation, N.A. (NASDAQ:Zions), a publicly-traded company.
  • How many branches does Zions Bank have?
    • Zions Bank has 122 branches in Utah, Idaho and Wyoming.
  • Does Zions Bank have mobile deposit?
    • Yes – with the Zions Bank mobile app, you can deposit checks, as well as transfer funds, check balances and more.
  • What services does Zions Bank offer?
    • Zions Bank offers checking accounts; savings accounts, including money market accounts and CDs; credit cards; personal, auto, student and home loans; private banking and wealth planning; and business banking.
  • Who is the CEO of Zions Bank?
    • A. Scott Anderson is president and CEO of Zions Bank.

Karen Doyle and Daria Uhlig contributed to the reporting for this article.

Rates are subject to change; unless otherwise noted, rates are updated periodically. All other information on accounts is accurate as of Dec. 15, 2022.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

To discover the Best Regional Banks, GOBankingRates looked at the top regional institutions (excluding credit unions, online banks and neobanks) with under $100 billion in total assets. To determine rankings, GOBankingRates looked at the following factors: (1) checking product minimum deposit; (2) monthly checking fee ratio (percentage based on the minimum to avoid the fee compared to the monthly fee itself); (3) savings product minimum deposit; (4) savings product APY; (5) Bauer rating (out of 5 stars); (6) products/services offered (auto loans, mortgage loans, credit cards, investment services and insurance); and (7) the average mobile app rating between the Android and Apple app stores. All factors were then scored and combined, with the lowest score being best. Factors (1) and (3) were weighted 0.5 times, factor (4) was weighted 2.5 times, and factor (6) was weighted 1.5 times.

Editorial Note: This content is not provided by Chase. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Chase.

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