Frost Bank Review: Full-Service Banking With a Personal Touch
Written by
Caitlyn Moorhead
Edited by
Elizabeth Constantineau
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Headquartered in San Antonio, Frost Bank stands out for its commitment to serving Texas residents with a robust selection of checking and savings accounts, as well as loans, investing, insurance and wealth management services. The combination of personal touches and advanced banking solutions is one of the reasons GOBankingRates ranked it as one of the Best Banks in Texas for 2025.
Whether you’re looking to manage your money or grow your wealth, Frost provides all the tools you need with a level of customer care you won’t always find at larger institutions.
Frost Bank Checking Accounts
The Frost Personal Account is its standard checking account offering. There are also the Frost Plus and Frost Premium checking accounts to consider. Here are some key features:
- The Frost Personal account is an interest-bearing account.
- Next-day availability on most deposits with access to direct deposits up to two days early.
- The account has no overdraft fee unless the overdraft is $100 or more, in which case Frost charges $35 for each, up to $105 per day.Â
- An $8 monthly service fee is waived when you receive at least $100 in direct deposits each month, maintain a $1,000 minimum daily balance or maintain combined average daily balances of $5,000 or more.
- The monthly fee is automatically waived for account holders under age 25, who also can open an account with a minimum deposit of $25 vs. the bank’s standard $50 minimum.
- If you find yourself out of the network of Frost ATMs, take note: Frost charges a $2 fee.
- The Frost Plus Checking account gives you all the benefits of Frost Personal but adds the ability to open multiple Frost Savings Accounts, with no monthly service charge.
- ATM fee refunds are offered for Frost Plus Checking — up to $5 per statement cycle.
- The Frost Premium account has all the perks of the other two checking options but also has ATM fee refunds of up to $15 per statement cycle when using non-Frost ATMs.
- There are fewer fees with Frost Premium — no wire transfer or overdraft fees and other deposit accounts will come with with no monthly service charges.
Best For
Mobile App
Banking in Texas
Low Monthly Fees
Loan Options
Credit Cards
Waivable Monthly Fees
Frost Bank offers a range of checking accounts with convenient features like direct deposit access and no overdraft fees under certain conditions. Whether you’re looking for interest-bearing accounts or ATM fee refunds, Frost’s checking accounts provide solid choices.
Fees
$8 to $30 monthly
APY
Up to
Min Opening
$25
Pros
- Earns interest
- Ability to use Zelle
Cons
- Limited ATM network
- Monthly service fees are on the higher side
Quick Take
No matter which type of account you choose, the Frost checking options help you feel confident about what you are spending and earning.Â
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Frost Bank Savings Accounts
Frost Bank has just one savings account, called, simply, the Frost Savings Account. Here are some key considerations:
- The account pays interest.Â
- You’ll need $50 to open an account and might have fees to contend with.
- Account holders age 25 or older will incur a $3.50 monthly maintenance fee with the Frost Savings Account, but it’s easy to waive — just maintain at least a $100 balance, deposit at least $10 per month or have a Frost Plus Account or Frost Premium account.
- A significant downside for some consumers is that free withdrawals are limited to two per month. You’ll pay $3 for each one after that.
Best For
Mobile App
Banking in Texas
Low Monthly Fees
Loan Options
Credit Cards
Low Minimum Opening Deposit
Frost Savings Account offers an easy entry point for building an emergency fund or saving for future goals, with low fees and a competitive yield, but limited free withdrawals.
Fees
$3.50 waivable monthly fee
APY
Up to
Min Opening
$50
Pros
- Low opening deposit requirement
- Easily waived fees
Cons
- Only two free withdrawals per month, after which point you’ll pay $3 for each oneÂ
- Higher yields can be found elsewhere
Quick Take
You can start building good saving habits today with the Frost Savings Account. It’s a safe place for building an emergency stash or to begin bucketing funds for your savings goals.
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Frost Bank CD Accounts
Frost certificates of deposit are available in three sets of terms based on the amount of money with which you want to open your account. Here is everything you need to know about Frost CDs:
- Ninety- and 180-day CDs earn the highest rates, which makes them an attractive option for anyone leery about tying up their money for too long.
- You must deposit at least $1,000 to open a Frost CD.Â
- A 1-year CD in the lower balance range earns a lower APY.
- In all ranges, rates are highly competitive with those of major banks like Bank of America and Chase.
- They are backed by the security of Frost and FDIC insured up to $250,000 per depositor.
- You may be able to use them for Traditional and Roth IRAs.
Best For
Mobile App
Banking in Texas
Low Monthly Fees
Loan Options
Credit Cards
Highly Competitive Rates
Frost CDs offer competitive APYs and flexible terms, with lower early withdrawal penalties than many competitors. A $1,000 deposit opens the door to guaranteed returns, backed by the security of Frost and FDIC insurance.
Fees
Early withdrawal penalties will apply
APY
Up to
Min Opening
$1,000
Pros
- Highly competitive APYs
- Early withdrawal penalties are lower than many leading competitors
Cons
- You can’t withdraw accrued interest until your term is completed
- Longest term available is only two years
Quick Take
If you’re looking to strengthen your financial future, a Frost CD lets you invest a fixed amount of money for a set period, providing guaranteed returns.
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Frost Bank Money Market Accounts
Another savings option from Frost Bank is the Money Market Account. Here are some key details to know when deciding to open this MMA:
- This account comes with easy access to your money six times per month, including with checks.
- Rates are tiered based on your balance and they tend to be quite competitive.Â
- The $15 monthly fee is waived with a $15,000 minimum daily balance in the MMA or ownership of a Frost Premium Account.Â
- You can open an account with a minimum deposit of $50.
Best For
Mobile App
Banking in Texas
Low Monthly Fees
Loan Options
Credit Cards
Earn Up to APY
The Frost Money Market Account offers easy access to your funds with competitive tiered rates. It has a low opening deposit requirement and the option to waive the monthly fee by maintaining a higher balance or having a Frost Premium Account.
Fees
Waivable $15 monthly fee
APY
Up to
Min Opening
$50
Pros
- Highly competitive APY
- Low opening deposit requirement of $50 to fund the account
- Tiered APYs let you earn more with higher balances
Cons
- High minimum balance requirement to waive the $15 monthly service charge
- Only allowed six withdrawals per statement cycle
Quick Take
You can keep your money both liquid and growing with a Frost Money Market Account. Since it is low-risk, it keeps deposits safe from changes in the market.
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Banking Experience
Frost Bank operates branches in several metro areas across Texas. However, Frost offers customers a variety of options for both customer service and account access.
If you prefer to visit a branch with questions, most branches are open Monday to Friday from 9 a.m. to 5 p.m. CST and Saturday from 9 a.m. to 1 p.m. CST, although some are closed on Saturdays. If you’d like, you can call ahead for an appointment.
Frost customers can handle almost all banking functions on their computers or through the Frost App, which is available on the App Store and Google Play, where they’re rated 4.9 out of five stars.
The app gives you access to all your Frost finances, including mortgages, credit cards and IRAs. You can use it to open an account, connect your Frost accounts to accounts at other financial institutions, send or receive money, deposit checks and contact customer service.
Customer Service
Customer service and banking specialists are available 24/7 throughout the year. The general customer service number is 800-513-7678. For a Spanish-speaking banker, call 210-220-4511.
Another option is to chat with a live agent. You must be logged into online banking or the mobile app to use this feature.
Comparable Banking Options
Banking is a competitive business, and inevitably, banks will stand out in specific areas. These are some of the best benefits offered by Frost and two of its peers.
SELECTED BANK
MOST COMPARABLE
MOST COMPARABLE
Fees
Fees
Fees
$8 to $30 monthly
$0 to $5.95
$0 or $12, with options to waive
APY
APY
APY
Up to
Up to
N/A
Min Opening
Min Opening
Min Opening
$25
$25 to $10,000
$0
SELECTED BANK
MOST COMPARABLE
MOST COMPARABLE
Fees
Fees
Fees
$3.50 waivable monthly fee
$3, waived with $200 minimum balance
$5 monthly, waivable
APY
APY
APY
Up to
Up to
Min Opening
Min Opening
Min Opening
$50
$20
$0
SELECTED BANK
MOST COMPARABLE
MOST COMPARABLE
Fees
Fees
Fees
Early withdrawal penalties will apply
No monthly service fee
No monthly service fee
APY
APY
APY
Up to
Contact your local branch for details
Up to
Min Opening
Min Opening
Min Opening
$1,000
$1,000
$1,000
Frost Bank vs. Bank of America
Bank of America, Member FDIC, offers the world’s largest wealth management business through Merrill Lynch. However, Frost’s personal touch could amount to a competitive advantage when serving Texans.
Frost Bank vs. Chase Bank
Chase allows customers to open bank accounts without an initial deposit, which is a convenience Frost doesn’t offer on all its accounts. Nonetheless, opening an account with Frost will probably equal less in fees over time.
Frost Bank vs. Prosperity Bank
Prosperity Bank slightly edged out Frost Bank to get the Gold award for Best Banks in Texas for 2025 in GOBankingRates’ annual rankings. Prosperity also offers a few more checking options and has branches in Oklahoma. It operates from a community banking philosophy to better serve its neighbors and local businesses so it’s a good choice for those living in the region.
Final Take
Frost is a good option for those who live in its immediate service area because the bank offers a wide variety of products and services, some of which you must visit a branch location to access. As one of the Best Banks in Texas for 2025 as ranked by GOBankingRates, Frost shines for its customers.Â
Keep in mind that because Frost is exclusively a Texas bank, it’s not a good choice for those who live and work outside of its service area — or even for Texans who don’t live near a Frost branch or ATM. Customers looking for a bank with a wider geographic reach are likely better off elsewhere.
Frost Bank FAQ
Now that you know more about Frost Bank's products and services, here are answers to some of the bank's frequently asked questions.- Is Frost Bank a good bank?
- Yes. In addition to being one of the Best Banks in Texas for 2025 ranked by GOBankingRates, it has earned customer satisfaction honors from J.D. Power many years in a row.
- Does Frost Bank charge ATM fees?
- Yes, but some are covered depending on which account you have. For example, a Frost Plus Checking account gives you ATM fee refunds of up to $5 per statement cycle when using non-Frost ATMs. Frost Premium also has ATM fee refunds of up to $15 per statement cycle when using non-Frost ATMs.
- Does Frost Bank charge fees?
- Yes, many accounts come with monthly service fees, but most can be waived by maintaining the minimum balance requirements or making a certain amount in deposits.
- What is Frost Bank's daily ATM limit?
- Frost Bank allows you to withdraw up to $1,000 per day at ATMs.
- How can I avoid fees at Frost Bank?
- To avoid fees at Frost Bank, ensure you make the required deposits and maintain the necessary minimum balances for your account type.
Daria Uhlig and Will Healy contributed to the reporting for this article.
Rates are subject to change; unless otherwise noted, rates are updated periodically. All other information on accounts is accurate as of Dec. 16, 2024.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.
To discover the Best Banks by state, GOBankingRates analyzed the top institutions (excluding online banks and neobanks) by state branch locations. To determine rankings, GOBankingRates looked at the following factors: (1) total assets as sourced from the FDIC; (2) checking product minimum deposit; (3) monthly checking fee ratio (percentage of the minimum to avoid fees compared to the monthly fee itself); (4) savings product minimum deposit; (5) savings product APY; (6) Bauer rating (out of 5 stars); (7) products/services offered (auto loans, mortgage loans, credit cards, investment services and insurance); and (8) the average mobile app rating between the Google Play (Android) and Apple stores. All factors were then scored and combined, with the lowest score being the best. Factors (1), (2) and (4) were weighed 0.5 times, factor (5) was weighed 2.5 times and factor (7) was weighed 1.5 times. All products and offerings had to be available as of Nov. 8, 2024, to be considered. Rates are subject to change; unless otherwise noted, rates are updated periodically. All other information on accounts is accurate as of Dec. 16, 2024.
To qualify as one of the Best Banks in the state, the institution needed at least five branch locations in the respective state, with some exceptions for larger and/or smaller states.
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- FDIC. 2023. "National Rates and Rate Caps."
