TD Bank Review: Convenience, Selection and Service

Decide if TD Bank is the best bank for you.

By Karen Doyle February 3, 2018 Find a Bank

The wealth of banking options makes it tough to choose the right place for your money. Bank reviews can help, so GOBankingRates looked at TD Bank’s products and services to evaluate the quality of its offerings.

TD Bank provides banking services at 1,300 locations on the East Coast and in Canada. The bank offers in-person banking, online banking and a mobile app. TD Bank also offers investment services through its TD Ameritrade affiliate and its TD Wealth Private Client Group and TD Financial Services, plus small business and commercial banking services.

Read on to learn more about TD Bank and decide if it’s the best option for your money.

TD Bank Review

TD Bank was named GOBankingRates’ Best National Bank of 2018. The range of products, accessible customer service and extended hours were contributing factors to this bank’s high ranking. Learn more about TD Bank’s features and offerings to find out whether this is the right financial institution for you.

TD Bank Products

TD Bank offers a comprehensive selection of banking products, ranging from checking and savings accounts to loans, credit cards and investment services. And TD Bank’s loan rates are competitive with other major banks’. As of Jan. 15, 2018, for example, it offered home equity loan annual percentage yields as low as 3.74 percent.

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You can choose from six different TD Bank checking accounts, ranging from a student account with no monthly fee and no minimum balance to an interest-bearing relationship checking account for those with loans or other accounts at the bank. There are accounts with no minimum balance that incur a monthly maintenance fee of $5.99, as well as accounts that require just a $100 minimum balance to waive the monthly fee. Interest-bearing checking accounts pay up to 0.05% APY based on your balance.

Find Out: How TD Bank Checking Accounts Will Help You Save Money

Savings and money market accounts pay tiered interest rates based on your account balance. As of April 23, 2018, these rates ranged from 0.05% APY to 1.25% APY.

TD Bank offers several different credit cards, all bearing the Visa logo. The basic TD Bank credit card is the TD Cash credit card offering 3 percent cash back on dining, 2 percent cash back at grocery stores and 1 percent cash back on everything else. There’s no annual fee and no foreign transaction fee. Spend $500 on the card in the first 90 days to get a $200 cash-back bonus.

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TD Bank Account Access

TD Bank offers online banking and a mobile app. Online banking lets you manage your accounts, transfer money, pay bills, find a branch or ATM location or view statements on your desktop or laptop computer. The TD Bank mobile banking app allows you to do all these things, plus deposit checks using your smartphone or tablet.

TD Bank Convenience

No TD Bank review would be complete without a mention of convenience. The bank’s slogan is “America’s most convenient bank” for good reason. TD Bank locations are open every day of the year except:

New Year’s Day
Martin Luther King, Jr. Day
Easter Sunday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day

Most branches open at 8 a.m. and stay open until 6 p.m. on weekdays. You can use online banking or the mobile app to access your accounts after hours.

See: How to Find TD Bank ATMs Near Me

TD Bank Customer Service

TD Bank customer service is easy to access. The website offers a wealth of information and a comprehensive list of frequently asked questions. You can speak with a representative by calling 888-751-9000, or you can ask your question or find the answer on the TD Helps forum.

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TD Bank Advantages and Disadvantages

Upon review of TD Bank’s offerings and services, a few things stand out. The major advantage to TD Bank is the convenience — especially if you live on the East Coast. On the downside, you might find better value elsewhere. Here are some more pros and cons of banking with TD Bank:

Pros:

Branches are open almost every day of the year.
Online and mobile banking are available 24/7.
TD Bank makes it easy to open an account online.
You can keep all your deposit accounts, credit accounts and investment accounts in one place, with the same company.
Business accounts can be managed from the U.S. and Canada.

Cons:

You can find higher savings rates at online-only banks if you shop around.
Other lenders have lower interest rates.
Branches are located on the East Coast, so those on the West Coast lack access to physical branch locations.

Is TD Bank Right for You?

TD Bank’s range of deposit, investment and credit products make it an excellent choice for people who prefer to keep all their accounts with one bank. And although online and mobile banking let you manage your finances whenever it’s convenient for you, TD Bank makes it especially easy for East Coast residents to bank in person, even on weekends. For many consumers, these conveniences will more than make up for possibly less favorable savings and loan rates than other banks offer.

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Up Next: How To Find and Use Your TD Bank Login

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