Is Your Social Security Payment Late? Here’s What To Do

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December’s second Social Security payment was distributed yesterday via direct deposit, but those expecting a check via mail always run the risk of it coming a little later. That said, delays can happen regardless of which method you choose for your benefit each month. Given the issues surrounding the greater economy due to the ongoing pandemic, as well as some potential procedural mix-ups, the following circumstances may explain why your check could be delayed.

See: 10 Reasons You Should Claim Social Security Early
Find: Are You Doomed To Work Forever? What You Can Do If Your Social Security Isn’t Enough

A Change in Your Banking Information

If you changed your bank account information it’s possible this can cause delays in receiving your Social Security check. You will need to notify the Social Security Administration (SSA), usually via your local Social Security office, of the change in order to avoid problems in the future. 

You’ve Changed Your Address

The same rule applies for address changes as it does bank account information changes. If you have not notified the Social Security Administration or local field office of the change, it is possible you will experience a delay in payment. Even if you are scheduled for direct deposit, a mismatch of information could cause an issue.

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Related: Social Security 2022: How the COLA Will Increase Benefits for the Average Senior Couple

Field Office Delays

One of the most common reasons for payment delays: the Social Security office that is in charge of handling your payments experiences a hitch or slowdown in their processes. Events causing such hiccups in payment processing include pandemic-related shortages and holiday staff shortages. If the office that processes your payments falls behind schedule, your check is likely to be delayed as a result.

What to Do if Your Social Security Check Is Delayed

The first step to take if your Social Security payment is late is to wait at least three business days. The SSA generally makes payments on time, so it’s best to simply wait it out and see if it arrives in short order.

Learn: Claiming Social Security, SNAP and Medicare Is Now Easier Thanks to Executive Order — What’s Changing?
Explore: Senior Stimulus: How an Additional $1,400 Check Could Help Social Security Recipients Afford Rising Grocery Costs

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If you suspect a late payment is due to a change in your personal banking details — or because of an address change — or any other substantive reason, you need to call your local Social Security office, or the Social Security Administration office. The SSA can be reached via phone at 1-800-772-1213, Monday through Friday, during the hours of 8 a.m. through 7 p.m. Those who are deaf or hard of hearing may reach the SSA’s TTY line at 1-800-325-0778.

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About the Author

Georgina Tzanetos is a former financial advisor who studied post-industrial capitalist structures at New York University. She has eight years of experience with concentrations in asset management, portfolio management, private client banking, and investment research. Georgina has written for Investopedia and WallStreetMojo. 

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