How To Find and Use Your eBay Credit Card Login

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The eBay Mastercard and eBay Extras Mastercard credit cards are issued by Synchrony Bank. These credit cards are targeted at frequent shoppers on eBay who want to earn rewards for use on the platform. By offering account opening bonuses and no annual fees, eBay’s credit card offerings are an attractive option for eBay customers. For example, customers who spend $1000 on eBay in a calendar year can earn 5x the reward points for the rest of the year.

If you have an eBay credit card and want to take advantage of the online banking features, follow the steps below to log in to your account. You can log in from a computer, your mobile phone or your tablet. In addition, if you require assistance with account access or other issues, you may contact the eBay credit card support team by following the directions below.

How To Log In to Your eBay Credit Card Account From a Computer

To use your eBay credit card login, simply follow these steps.

To Log In

  1. Go to
  2. You should see a box titled “Access Your Account” on the left side of the screen. Enter your username and password.
  3. If you want the platform to remember your user ID the next time you log in, check the box labeled “Remember User ID.”
  4. Click “Secure Login.”

How To Log In to Your eBay Credit Card Account From a Mobile Phone or Tablet

Because Synchrony Bank manages your eBay credit card, you’ll access your account through Synchrony’s mobile application, which is compatible with both iOS and Android

  1. Go to the App Store or Google Play on your mobile phone or tablet. Search “Synchrony Bank.”
  2. Download the Synchrony Bank app to your mobile phone or tablet.
  3. When the app has finished downloading, open it and follow the directions to log in to your eBay credit card account.
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How To Recover a Lost Username or Password

Did you forget your username or password? Retrieve your information by following these steps.

  1. Go to to log in to your account.
  2. Below the “Secure Login” button, you should see two links. If you forgot your user ID, click on the link that says “User ID.” If you forgot your password, click on the link that says “Password.”
  3. To recover your user ID, you’ll be prompted to enter your eBay credit card account number and zip code. Enter this information and follow the directions to recover your user ID.
  4. To reset your password, you’ll be prompted to enter your user ID and zip code. Enter this information and follow the instructions to reset your password.

How To Contact eBay if You Have Trouble With Your Account

If you have trouble with your eBay credit card account, follow the instructions below to contact the customer support team.


  1. Go to to log in to your account.
  2. Click the floating “Chat” icon in the top right corner to start a chat with the virtual assistant. 

By Phone

  1. If you need further assistance or want to learn more about the eBay credit card, contact the service center at 1-844-435-0237. 
  2. To contact Synchrony’s customer support team directly, call 877-295-2080.
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What Are the Benefits of Managing Your eBay Card Online?

Synchrony bank is the providers of many retail credit card programs, partnering with hundreds of thousands of clients like PayPal,, TJMaxx and more. Its extensive online banking resources allow eBay to offer its shoppers a retailer-specific credit card backed by a major online bank. 

While using a card backed by an online-only bank means shoppers give up the option to visit a physical location, online banks offer advantages, too. You can use your eBay Mastercard at eBay or within your PayPal account, and you can use it anywhere Mastercard is accepted.

Your account is also accessible around the clock through your online account or the Synchrony app, making managing your card simple, even without a physical branch. You can make payments online or via phone or mail. 

For frequent eBay customers, eBay’s credit card may grant access to these online banking benefits while also earning you rewards to use when shopping at eBay online.

Information is accurate as of Sept. 8, 2022, and is subject to change.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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About the Author

Preston Hartwick has extensive experience writing for some of the leading companies in tech and finance, but his interests and portfolio also cover topics like gardening, design, health, and more. Preston’s writing is rooted in a research-driven approach, and he seeks to bring something new to every article.
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