Confused by Your IRS Installment Payments? You’re Not Alone

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For many people facing back taxes or unpaid federal tax debt, a partial pay installment agreement (PPIA) is one solution. PPIAs spread out payments over time, based on how much the taxpayer can reasonably afford to pay each month.

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However, a recent evaluation and final audit report completed by the Treasury Inspector General for Tax Administration (TIGTA) found that the administration of PPIAs needs improvement. The first paragraph of the report states that “the IRS has not provided taxpayers with adequate information on PPIAs on its public website or with the instructions pertaining to the form used to request an installment agreement.”

Additionally, the report said, the IRS hasn’t created an effective way to request PPIAs or appeal rejected PPIAs.

Between 2016 and 2020, PPIAs accounted for less than 2% of installment agreements, while streamlined installment agreements for taxpayers owing less than $50,000 make up the lion’s share of such arrangements, accounting for 56%. However, for those few who require a PPIA, it’s important that the process be simple and fair.

During its review, the TIGTA also found other problems with the PPIA process that could be increasing the percentage of defaults on the arrangements. The study found that 23% of people default on their PPIA, compared to 9% who default on other installment agreements. This could be due to the IRS establishing agreements that taxpayers cannot afford.

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Meanwhile, TIGTA found that many cases closed as “currently not collectible” could actually be better served through a PPIA.

To make it easier for taxpayers to request and apply for a PPIA, the report says, the IRS should inform taxpayers of the availability of a PPIA as an option on their public IRS website, as well as in collection notices.  

Additionally, the TIGTA recommended that the IRS collaborate with the Taxpayer Experience Office and the Taxpayer Advocate Service to explore additional changes to IRS Form 9465, the Installment Agreement Request.

Until changes are made, taxpayers should understand that if they cannot afford to pay the necessary installment agreement, they should suggest an amount they can afford to pay (on a monthly basis) in box 11a of the Installment Agreement Request. The taxpayer should be prepared to undergo a financial analysis by the IRS to determine if that number is fair and accurate.

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If you’re facing tax debt, you may want to speak with a tax professional or tax lawyer before applying for a PPIA on your own. The TIGTA audit report is a first step toward simplifying the process of applying for a PPIA, but it could take time for the IRS to implement the changes suggested.

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About the Author

Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. She is the founder and owner of, a travel, technology, and entertainment website. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities – plus her two kids and husband. Find her on Twitter, @DawnAllcot.
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