How To Cancel Your Chegg Subscription
Chegg is an educational subscription service that offers test preparation, homework help, physical and digital textbooks for rent or purchase, proofreading services and more. The company says 94% of customers report better grades when they use the service.
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As a subscription service, Chegg charges a monthly fee for access to its tools and features. There are several ways to cancel your Chegg subscription when you no longer need the service, depending on how you subscribed.
How To Cancel Your Chegg Subscription
The steps to cancel your Chegg subscription will differ depending on how you access Chegg. Here’s a look at options that are available.
How To Cancel Your Chegg Subscription on Your iPhone or iPad
You can cancel your Chegg subscription from the App Store by following these steps on your iPhone or iPad:
- Open the Settings app.
- Select your name.
- Select “Subscriptions.”
- Tap on “Chegg Study.”
- Select the “Cancel Subscription” button.
How To Cancel Your Chegg Subscription on Your Mac
Follow the steps below to cancel your Chegg subscription on your Mac:
- Open the App Store app.
- Click on your name if you see it, or select “Sign In” if your name doesn’t appear on the screen.
- Select “Account Settings.”
- Scroll down to “Subscriptions.”
- Click on “Manage”
- Select “Edit” next to “Chegg Study.”
- Click on “Cancel Subscription.”
How To Cancel Your Chegg Subscription on Google Play
If you signed up through Google Play, follow these steps to cancel your subscription from your computer:
- Go to the subscription management page on the Google Play website.
- Click on “Chegg Study.”
- Select “Manage.”
- Click on “Cancel Subscription”
- Select “Yes” in the cancellation confirmation pop-up.
How To Cancel Your Chegg Subscription on Your Laptop or PC
If you’d like to cancel your Chegg Study Pack subscription on your laptop or PC, follow these steps:
- Log in to your Chegg account.
- Navigate to “My Account.”
- Select “Orders.”
- Scroll down until you see “Chegg Study Pack” under “Subscriptions.”
- Select “Cancel subscription” and follow the on-screen prompts.
How To Cancel Your Chegg Subscription Over the Phone
If you’d prefer to speak to a human when you cancel your subscription, call Chegg’s customer service line at 855-477-0177.
How To Downgrade Your Chegg Subscription
Chegg offers two monthly subscription options:
- Chegg Study: The standard Study subscription is $15.95 per month and offers access to educational documents and homework help.
- Chegg Study Pack: The Chegg Study Pack subscription is $19.95 per month. When you sign up for this service, you’ll get access to the Chegg Math Solver to help with tough equations and Chegg Writing for instant citations, plagiarism and grammar checkers, and expert proofreading within 48 hours. Chegg Study Pack also includes free premium access to the Calm sleep and relaxation app.
If you want to downgrade your Chegg Study Pack subscription to the Chegg Study subscription, follow these steps:
- Log in to your Chegg account.
- Navigate to “My Account.”
- Select the “Cancel” link located below “Chegg Study Pack” in the “Subscriptions” section.
- Select “I don’t need all of these tools.”
- Click on “Continue.”
- Select “Chegg Study.”
- Click on “Subscribe.”
- Follow the prompts to edit or confirm your payment information.
- Click on “Join now.”
Final Take
Chegg is a compelling resource for students interested in improving their grades with expert assistance and affordable textbooks. However, if you’re graduating or taking a break from school, use the steps above to cancel or downgrade your Chegg subscription so you don’t pay for something you won’t use.
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