The Year of Delivery: Companies That Surged in 2020

Americans have always loved the convenience of delivery, but due to the coronavirus pandemic, the demand for delivery for everything from takeout to toilet paper hit new highs. While this might have been bad news for consumers’ wallets — between delivery fees, marked-up prices and tips — it was excellent news for companies that specialize in bringing everything you need straight to your door.

See: Industries That Made Their Mark in 2020

So, despite the rocky year, some businesses found success. From Postmates to Instacart, take a look at the delivery companies that surged in 2020.

DoorDash

DoorDash is one of the companies that has benefited most due to the coronavirus pandemic, CNBC reported. Over the first nine months of 2020, the delivery app’s order volume climbed to $16.5 billion — up from $5.5 billion a year earlier. DoorDash posted a revenue increase of 214% in the second quarter and an increase of 268% in the third quarter compared to a year prior.

The company capped off its banner year by going public on Dec. 9. Shares in its IPO were priced at $102 a piece, making the company’s value $32.4 billion.

Find Out: Are Your Favorite Delivery Apps Worth the Money?

GrubHub

GrubHub also saw a surge in delivery orders this year. During the second quarter, daily average food orders rose 32% compared to the previous year, and during the third quarter, orders were up 46%, Restaurant Business reported. As of GrubHub’s latest financial report, gross food sales were up 68% year over year and revenues had risen 53% to $494 million.

Although GrubHub has made big gains this year, its share of the food delivery market still trails far behind DoorDash — which dominates the market with 51% of monthly meal delivery orders as of October — and falls slightly behind Uber Eats, which has captured 23% of monthly meal delivery orders, according to Second Measure.

Read More: 25 Companies Making the Most Money From Coronavirus

Instacart

The grocery delivery service industry has been booming this year, and there’s no better evidence of that than Instacart’s insane growth. The company’s valuation has more than doubled in 2020, reaching $17.7 billion as of October, CNBC reported. Instacart’s share of the grocery delivery market has surged to nearly 50% as it continues to build partnerships outside the major grocery chains, including new deals with Walmart, 7-Eleven and Sephora.

Looking Ahead: These Will Be The Top 9 Grocery Trends Of 2021

Postmates

Consumers relied on Postmates to get a lot more than pizza and fast food this year. The company saw huge surges in demand for hand sanitizer, with a 9,987% year-over-year increase, and toilet paper, with a 619% year-over-year increase, the company stated in a news release.

In December, Postmates was acquired by Uber in a deal valued at $2.65 billion, TechCrunch reported.

Try These: 15 Best Prepared Meal Delivery Services During the Coronavirus Pandemic

Uber Eats

Due to the pandemic, Uber’s biggest moneymaker is no longer its ride-shares — it’s now its delivery service. During the company’s third quarter, delivery orders accounted for $8.55 billion in gross revenue, while mobility bookings accounted for $5.91 billion, CNBC reported. Uber Eats revenue has grown 190% year-over-year.

Now that Uber has acquired Postmates, Uber Eats and DoorDash have a relative duopoly of the food delivery space.

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About the Author

Gabrielle Olya

Gabrielle joined GOBankingRates in 2017 and brings with her a decade of experience in the journalism industry. Before joining the team, she was a staff writer-reporter for People Magazine and People.com. Her work has also appeared on E! Online, Us Weekly, Patch, Sweety High and Discover Los Angeles, and she has been featured on “Good Morning America” as a celebrity news expert. 

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