H&R Block vs. TurboTax: Which Tax Software Should You Use?

Pick the tax software that suits your personal situation.

Filing taxes isn’t very fun for most people. But there are tools out there to help you if you don’t know where to start. H&R Block and TurboTax are two of the most popular companies that intend to make filing taxes more convenient and less intimidating. But how do you know which is right for you? Take a look at a breakdown of the two popular tax-filing services to choose the right one for you.

Click to see which tax software is best for you.

TurboTax Overview

TurboTax prides itself on its simplicity in helping customers navigate the complex tax-filing process. To get started, you answer a series of questions designed to help TurboTax accurately assess your tax situation so it can begin to fill in the necessary information required for most tax forms so you don’t have to do so manually. Once that first step is completed, TurboTax will guide you through the tax process from start to finish when you use any of the company’s different product options.

Read This: 3 Reasons You Should Receive a Tax Refund

TurboTax Costs

With TurboTax, you can file taxes through one of its easy-to-use software programs, either online, by purchasing a download or using a CD. Here’s an overview of the different TurboTax versions available:

TurboTax Filing Options At a Glance
Tax SoftwareCostBest ForTaxes Included
Free Edition$0Simple tax returnsFederal
Deluxe$59.99Itemizing deductions and creditsFederal
Premier$79.99Investors and rental property ownersFederal
Self-Employed$119.99Entrepreneurs and business ownersFederal
Basic (Download)$49.99Simple tax returnsFederal
Deluxe (Download)$79.99Maximizing your deductionsFederal & State
Premier (Download)$109.99Investors and rental property ownersFederal & State
Home & Business (Download)$119.99Entrepreneurs and business ownersFederal & State
Information accurate as of Aug. 8, 2018.

While most of the downloadable software options cost more than filing online, each purchase includes five federal e-files and some even include filing for one state in the price.

You can also file taxes with the live assistance of a CPA with TurboTaxLive.

See: The No. 1 Thing Americans Do With Their Tax Refund

H&R Block Overview

Although H&R Block provides resources for you to file your taxes at home just like TurboTax, H&R Block also has offices where you can directly visit an expert and get assistance on how to file your taxes. There are 12,000 retail locations throughout the country, and it costs $55 to make an in-person appointment with a tax expert and have them file your federal taxes for you.

H&R Block has both online filing options and downloadable software to guide you through filing your taxes if you don’t need to see an expert. Here’s an overview of the different options H&R Block offers:

H&R Block Tax Filing Options At a Glance
Tax SoftwareCostBest forTaxes Included
Free Online Tax Filing$0New filers or simple tax returnsFederal
Deluxe Online Tax Filing$49.99Homeowners and maximizing deductionsFederal
Premium Online Tax Filing$69.99Self-employed, investors and rental property ownersFederal
Self-Employed Online Tax Filing$94.99Self-employed and small business ownersFederal
Basic (Download)$29.95Simple tax returnsFederal
Deluxe (Download)$54.95Homeowners and investorsFederal + State
Premium (Download)$74.95Self-employed and rental property ownersFederal + State
Premium and Business (Download)$89.95Small business ownersFederal + State
Information accurate as of Aug. 8, 2018.

TurboTax vs. H&R Block: Ease of Product

TurboTax has a bit of an edge on H&R Block when it comes to simplicity. Its interview style format of processing information makes it convenient and popular among tax filers.

Personal Experience: Why Outsourcing My Taxes Was the Best Decision I Ever Made

TurboTax vs. H&R Block: Customer Service

Even though TurboTax might be rated the No. 1 best-selling tax preparation service, it’s not without its faults. According to an Intuit expert review, trying to find an actual person to talk to on the phone is quite difficult.

“Contacting customer service by phone is challenging; the TurboTax website requires customers to use a web form to provide contact information and view online help before releasing a phone number,” Melissa Hincha-Ownby wrote on Consumer Affairs.

Because H&R Block has multiple offices you can visit and speak to an actual person, customer service is easier to access.

The Bottom Line

The best tax support for you depends on what you’re looking for. If you want more personal assistance, then H&R Block might be better suited for you. But if you’re new to filing taxes and need an easier guide to help you navigate through tax forms, then TurboTax is a great option.

Click through to see the penalties for filing taxes late.

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This content is not provided by the companies mentioned. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone and have not been reviewed, approved or otherwise endorsed by H&R Block or TurboTax.

About the Author

Taylor Bell is an Los Angeles-based journalist and staff writer for GOBankingRates covering personal finance. She is a former staff writer for ATTN: and has covered topics ranging from trending pop culture news to women’s social issues.