Wells Fargo Customer Service: How To Get In Contact Fast

Zephyrhills Florida, USA - January 19, 2020: Wells Fargo Bank Branch Office, Facade and Signage.
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Wells Fargo serves one in three American households and has $1.9 trillion in assets. It serves customers across four banking segments, including consumer banking and lending, commercial banking, corporate and investment banking and wealth and investment management.

The website is robust enough that you can find answers to most questions. Should you need to call, dedicated customer service numbers ensure you’ll reach a representative with experience managing your specific account type.

With dozens of awards across various banking categories, Wells Fargo is sure to provide exceptional customer support.

How To Contact Wells Fargo Customer Service By Phone

To speak with Wells Fargo customer service regarding any of your banking accounts, here are your options:

Banking Products

To speak to a representative regarding a checking or savings account, you can contact their team at 1-800-869-3557. Representatives are available 24 hours a day, 7 days a week.

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Online and Mobile Banking

If you are having trouble logging in to Wells Fargo Online or would like more assistance with online or mobile banking services, you can call this dedicated number: 1-800-956-4442. Representatives are available 24 hours a day, 7 days a week.

Hearing Impaired

For the hearing impaired, Wells Fargo is available by calling 711 on any phone.

Online Customer Service

When you visit the Wells Fargo website, the “Customer Service” link is located at the top, middle of the page. See answers to top questions, browse popular topics or find the best way to contact a Wells Fargo representative for your specific needs. By reviewing the topics that Wells Fargo customers most frequently ask about, you may be able to find answers without calling.

Topics of interest include:

  • Checking and savings
  • Online banking
  • Mobile features
  • Investing and retirement
  • Credit cards
  • Home lending
  • Loans
  • Security and fraud

Making an Appointment Online

Use online tools to find a Wells Fargo branch near you or make an appointment online. To make an appointment, first select whether you are an existing or new customer. Then, search by zip code to locate a branch where you live. Once you select a date and time from the available options, you’ll provide personal contact information and details about the reason for your appointment.

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International Customer Service Numbers

Here are some of the customer service numbers for other countries in North America, including Mexico and Canada.

Country Customer Service Numbers
Mexico Personal Accounts: 001-800-8693557
Business Accounts: 001-800-2255935
Online Customer Service: 001-800-9564442
Canada Personal Accounts: 1-800-869-3557
Business Accounts: 1-800-225-5935
Online Customer Service: 1-800-956-4442
Foreign Exchange 1-800-626-9430

If you live outside the U.S. or are traveling internationally, you can also find toll-free numbers for most countries around the world on Wells Fargo’s directory.

Additional Customer Service Numbers

The team at Wells Fargo knows how frustrating it is to get stuck in an automated phone menu of endless options. That’s why there are dedicated numbers for individual account types.

Account Type Customer Service Number
Auto loans, including opening a new auto loan 1-800-289-8004
Existing personal loans 1-877-269-6056
New personal loan amount 1-877-526-6332
Mortgage customer service 1-800-357-6675
New mortgage, including financing 1-877-937-9357
Portfolio by Wells Fargo account 1-800-742-4932
401(k) and retirement plans 1-800-728-3123
IRA accounts 1-866-281-7436
Military banking 1-855-872-2932
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Fraud Detection

If you suspect that you have been a victim of fraud, contact Wells Fargo for the following:

  • Personal accounts: 1-800-869-3557
  • Small business accounts: 1-800-225-5935
  • Credit cards: 1-800-642-4720

For more information, follow Wells Fargo on social media. Customer support is available on Facebook and Twitter seven days a week.

Final Take

In addition to its numerous options for contacting customer service, Wells Fargo offers a suite of free financial education tools for customers to learn more about everything from basic banking needs to more complex investment decisions. Choose among topics such as homeownership, insurance and retirement.

This content is not provided by Wells Fargo. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Wells Fargo.

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About the Author

Katy Hebebrand is a freelance writer with eight years of experience in the financial industry. She earned her BA from the University of West Florida and her MA from Full Sail University. Since beginning to work full-time as a freelance writer three years ago, she has written on topics spanning many fields, including home building, families and parenting, legal and professional/corporate communications.
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