Wells Fargo Customer Service: How To Get In Contact Fast
Wells Fargo serves one in three American households and has $1.9 trillion in assets. It serves customers across four banking segments, including consumer banking and lending, commercial banking, corporate and investment banking and wealth and investment management.
The website is robust enough that you can find answers to most questions. Should you need to call, dedicated customer service numbers ensure you’ll reach a representative with experience managing your specific account type.
With dozens of awards across various banking categories, Wells Fargo is sure to provide exceptional customer support.
How To Contact Wells Fargo Customer Service By Phone
To speak with Wells Fargo customer service regarding any of your banking accounts, here are your options:
Banking Products
To speak to a representative regarding a checking or savings account, you can contact their team at 1-800-869-3557. Representatives are available 24 hours a day, 7 days a week.
Online and Mobile Banking
If you are having trouble logging in to Wells Fargo Online or would like more assistance with online or mobile banking services, you can call this dedicated number: 1-800-956-4442. Representatives are available 24 hours a day, 7 days a week.
Hearing Impaired
For the hearing impaired, Wells Fargo is available by calling 711 on any phone.
Online Customer Service
When you visit the Wells Fargo website, the “Customer Service” link is located at the top, middle of the page. See answers to top questions, browse popular topics or find the best way to contact a Wells Fargo representative for your specific needs. By reviewing the topics that Wells Fargo customers most frequently ask about, you may be able to find answers without calling.
Topics of interest include:
- Checking and savings
- Online banking
- Mobile features
- Investing and retirement
- Credit cards
- Home lending
- Loans
- Security and fraud
Making an Appointment Online
Use online tools to find a Wells Fargo branch near you or make an appointment online. To make an appointment, first select whether you are an existing or new customer. Then, search by zip code to locate a branch where you live. Once you select a date and time from the available options, you’ll provide personal contact information and details about the reason for your appointment.
International Customer Service Numbers
Here are some of the customer service numbers for other countries in North America, including Mexico and Canada.
| Country | Customer Service Numbers |
|---|---|
| Mexico | Personal Accounts: 001-800-8693557 Business Accounts: 001-800-2255935 Online Customer Service: 001-800-9564442 |
| Canada | Personal Accounts: 1-800-869-3557 Business Accounts: 1-800-225-5935 Online Customer Service: 1-800-956-4442 |
| Foreign Exchange | 1-800-626-9430 |
If you live outside the U.S. or are traveling internationally, you can also find toll-free numbers for most countries around the world on Wells Fargo’s directory.
Additional Customer Service Numbers
The team at Wells Fargo knows how frustrating it is to get stuck in an automated phone menu of endless options. That’s why there are dedicated numbers for individual account types.
| Account Type | Customer Service Number |
|---|---|
| Auto loans, including opening a new auto loan | 1-800-289-8004 |
| Existing personal loans | 1-877-269-6056 |
| New personal loan amount | 1-877-526-6332 |
| Mortgage customer service | 1-800-357-6675 |
| New mortgage, including financing | 1-877-937-9357 |
| Portfolio by Wells Fargo account | 1-800-742-4932 |
| 401(k) and retirement plans | 1-800-728-3123 |
| IRA accounts | 1-866-281-7436 |
| Military banking | 1-855-872-2932 |
Fraud Detection
If you suspect that you have been a victim of fraud, contact Wells Fargo for the following:
- Personal accounts: 1-800-869-3557
- Small business accounts: 1-800-225-5935
- Credit cards: 1-800-642-4720
For more information, follow Wells Fargo on social media. Customer support is available on Facebook and Twitter seven days a week.
Final Take
In addition to its numerous options for contacting customer service, Wells Fargo offers a suite of free financial education tools for customers to learn more about everything from basic banking needs to more complex investment decisions. Choose among topics such as homeownership, insurance and retirement.
This content is not provided by Wells Fargo. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Wells Fargo.
