Uber One: What Is It and How Does It Work?

Uber registration taking place
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Since starting out as a scrappy startup in 2009, Uber has come a long way. The San Francisco-based company is now offering a membership program. To help bring loyal users savings and other perks, Uber rolled out Uber One in November 2021. The service is not only aimed at customers who use Uber for ridesharing, it’s also designed for those who use Uber Eats. Subscribers gain access to premium perks such as free food delivery, discounted rides and more.

Read: 3 Easy Tips to Turn Your Credit Woes into Wows

Keep reading to explore exactly what Uber One has to offer and whether it’s worth it.   

What Is Uber One? 

Uber One is a membership program for both Uber and Uber Eats that gives subscribers access to premium perks such as free food delivery, discounted rides, member-only upgrades and elevated customer support.  

How Much Does Uber One Cost? 

Uber One membership costs $9.99 a month or $99.99 per year. Uber One auto-renews every month. Note that once your payment is deducted, it is non-refundable. 

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What Are the Benefits of Uber One?

With an Uber One membership, you get the following benefits: 

  • Member pricing guaranteed with 5% off all eligible rides booked at least 30 minutes in advance.
  • 5% off eligible delivery orders of food, grocery, alcohol and more.
  • $0 delivery fee on food orders that are at least $15 and grocery orders that are at least $35 from select grocers.
  • Priority service with top-rated drivers on rides and elevated member support.
  • Members get $5 in Uber Cash on eligible deliveries if Uber’s Latest Arrival estimate is wrong.
  • Exclusive access to special offers, promotions and invite-only experiences.

The biggest perks of the program are the potential free food deliveries and the discounts on rides and food orders.

Is Uber One the Same as Uber Pass?

Uber Pass was a membership program that enabled subscribers to save on the Uber and Uber Eats apps. For a monthly fee of $6.99, users would get discounts on their UberX and Uber Flash trips, food orders and more through the Uber Eats app. Uber Pass was replaced by the notably more expensive Uber One in November 2021. 

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Is Uber One Worth It? 

Whether an Uber One membership is really worth it comes down to how much you use Uber and Uber Eats and how loyal you are to it versus other companies. For instance, do you always use Uber Eats when ordering takeout or online groceries? Or do you sometimes go the route of DoorDash or Instacart? And what about when hailing a ride? Do you sometimes opt for Lyft instead? If you’re not consistently and very frequently using Uber for all your ride and meal needs, Uber One probably isn’t worth it. This is because the discounts are just so very slim. They’re not enough to truly justify the $9.99 a month or $100 a year fee unless you’re regularly using the apps. 

You may be wondering, what about the other perks such as the invite-only experiences? Unfortunately, these are just too vague to calculate. What are these invite-only experiences? Uber doesn’t go into detail about them on its site. And as far as the other premium perks are concerned — top-rated drivers and elevated member support — it’s not clear how you don’t already get that with the regular app, sans membership. In reality, Uber should be providing these two “perks” regardless of whether customers subscribe to Uber One. That’s just good customer service.  

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Uber One FAQ

  • What is the $9.99 Uber One charge?
    • To participate in Uber One, you must pay $9.99 a month or $99.99 a year. This is the fee that gets you the perks, and it auto-renews until you cancel.
  • What is Uber One and why am I being charged?
    • Uber One is Uber's membership program for both Uber and Uber Eats that gives subscribers access to premium perks such as free food delivery, discounted rides, member-only upgrades and elevated customer support. If you are being charged for it and don't understand why, it is most likely because you signed up for a free trial of the service and didn't unsubscribe once the free trial ended.
  • Can I try Uber One for free?
    • You can sign up for a free trial of Uber One in the Uber or Uber Eats app. The trial membership lasts for 30 days. After the trial period ends, your payment method on file will be automatically charged the monthly fee of $9.99 unless you cancel your membership.
    • If you use Uber and Uber Eats enough to justify joining Uber One, or if you simply have $10 a month to spare, then by all means you should sign up for Uber One. You can do so by opening either the Uber or Uber Eats app, tapping on the account followed by tapping on the Uber One module. Then, you must review the benefits and terms, tap "Choose Plan" and then select the monthly or annual offering.    

Information is accurate as of Dec. 29, 2022. 

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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About the Author

Nicole Spector is a writer, editor, and author based in Los Angeles by way of Brooklyn. Her work has appeared in Vogue, the Atlantic, Vice, and The New Yorker. She's a frequent contributor to NBC News and Publishers Weekly. Her 2013 debut novel, "Fifty Shades of Dorian Gray" received laudatory blurbs from the likes of Fred Armisen and Ken Kalfus, and was published in the US, UK, France, and Russia — though nobody knows whatever happened with the Russian edition! She has an affinity for Twitter.
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