I Worked at Amazon: 4 Insider Secrets You Should Know
Written by
Gabriel Vito
Edited by
Molly Sullivan
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Amazon has become a leading resource for shoppers worldwide. In this article, we’ll share valuable insights from former fulfillment associates, John Abad and Kiana, along with former Amazon marketing insider Julie to reveal five essential secrets every Amazon shopper should know.
These employees have all worked at Amazon and agreed to share their insights in hopes of benefiting the average Amazon shopper.
Shop Amazon’s Outlet Store for Amazing Discounts
Among Amazon’s lesser-known perks is the online Outlet Store, which is filled with discounted overstock items. Julie described it as a treasure trove for savvy shoppers.
“The Outlet Store is designed to help move overstock, and you can find significant discounts there. It’s a fantastic resource for electronics, beauty items or pet supplies at much lower prices.”
Unlike major sales events like Prime Day, the Outlet Store is consistently available. This makes it an ideal go-to destination for bargain hunters throughout the year.
Be Cautious With High-Priced Electronics
If you’re considering buying expensive electronics like TVs or monitors, think carefully before making the purchase. John Abad warned that these items often endure rough handling during shipping.
“I would see my coworkers just throw the boxes in the trailer or carelessly load items, only to be crushed and damaged by the time the item gets to the customer,” he recalled.
While Amazon’s return policy provides some reassurance, opting for local retailers or manufacturers for high-end electronics can save you the hassle of returning a broken product.
Delivery Dates Aren’t Always Reliable
Despite Amazon’s reputation for fast delivery options such as next-day or two-day shipping, these timelines are not always guaranteed. Kiana explained that the enormous volume of packages processed daily can lead to unexpected delays.
“We handle hundreds of thousands of packages daily causing unforeseen delays, which explains why you won’t necessarily receive packages by said delivery date,” she said.
Additionally, packages can get lost within Amazon’s vast warehouse system, leading to late arrivals. Even if your package leaves the warehouse on time, internal challenges may still result in delays.
Maximize Savings With Amazon Coupons
Many shoppers overlook Amazon’s dedicated Coupons section, which provides additional discounts.
“Most customers don’t realize that Amazon has a Coupons page,” Julie said. “You can find deals across many categories, and these coupons can be combined with other offers for even greater savings.”
From groceries to gadgets, the Coupons page can significantly enhance your overall savings, especially when paired with other promotions like Subscribe & Save.
By understanding these insider tips, you can elevate your Amazon shopping experience. Being aware of potential pitfalls with expensive electronics and discovering hidden savings through the Outlet Store and Coupons page can save you both time and money. Use these strategies to maximize your Amazon experience while minimizing common frustrations.
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