6 Target Return Policy Tips To Keep In Mind
Amid the hustle and bustle of the holiday season, one thing’s for sure: Gift returns won’t be scarce. In fact, 77% of shoppers will return at least a portion of their holiday gifts and 20% will return more than half, according to a study by Oracle Retail.
Target will likely see its fair share of gifts returned to its stores and through the mail. Find out everything you need to know about Target’s holiday return policy and how it compares to the retailer’s standard return policy, so you can reap the most benefits and avoid making rookie return mistakes.
What Is Target’s Holiday Return Policy?
Target’s holiday return policy is basically the same as its regular return policy.
Here are the conditions that apply to both the holiday and regular return policies:
- Unopened items in new condition are returnable within 90 days for refund or exchange;
- Some items might include a modified return policy noted on the receipt, packing slip, within Target policy, on Target.com or in the item’s department;
- Opened or damaged items or items without a receipt might be denied an exchange or refund.
The only difference between Target’s regular and holiday return policies is that the time frame to return or exchange certain items might be extended for certain holiday purchases.
1. Know How Payment Methods Affect Return Periods
The time frame of Target’s return policy changes according to the method of payment used. Here are the details:
|Different Payment Methods||Return Policy|
|Target RedCard||Additional 30 days to return most items — on top of the regular 90-day return policy|
|All other forms of payment||90-day return policy on most items in new condition|
2. Know Target’s Return Policy for Electronics
Under Target’s regular return policy, all electronics and entertainment items must be returned within 30 days to receive a refund or exchange. Apple products, excluding phones, must be returned within 15 days. But under the Target electronics return policy, the 30-day refund period will begin on Dec. 26, 2022, instead of the day of purchase. So if your new 4K TV isn’t quite big enough, or you’d rather have something besides a pair of Beats headphones, you’ll have 15-30 days after Christmas to return your gift to Target.
3. Know What You Can’t Return to Target
Unfortunately, there are some items you can’t return to Target. For example, that air mattress your grandma bought for you to sleep on during your holiday visit and then gifted to you? It’s only available to exchange for a similar item. Here are some other items that you can’t return to Target:
- Open or defective collectible items, such as special edition Barbies, action figures and die-cast cars;
- Personalized or digital download items;
- Open video games, software, music and movies are only exchangeable for the same title on the same or different gaming platform;
- Target Mobile or e-gift cards, unless required by law;
- Restaurant, entertainment and lottery cards, as well as other pre-paid specialty or gift cards.
4. Know Target’s Holiday Policy Exceptions
Besides the items you can’t return to Target, a few other exceptions exist to Target’s holiday return policy. Here’s a quick rundown:
- Items from Target-owned brands fall under a one-year return policy with receipt.
- Target RedCard debit or credit card holders will receive an extra 30 days to return most purchases made at Target and Target.com with RedCard.
- Under regular return policy, all Apple products, except mobile phones, must be returned within 15 days; for Apple products, excluding mobile phones, purchased between Nov. 1 and Dec. 25, the 15-day return period will begin on Dec. 26.
- Holiday items and limited-time-only collections are subject to modified return policies.
5. Returns Without a Receipt Are Possible at Target
Check your Target.com account for the receipt or a return barcode, or bring the item and your purchase payment method to the Guest Services counter at a Target store. For Target.com purchases, you can show confirmation emails and order barcodes in place of a receipt. If you have the Target App, you can pull up a digital receipt if you’ve lost the paper version.
6. Additional Tips for Returning Items to Target
When returning items to Target, it helps to know a few more things so your return will go as planned. Here are some other tips to note:
- Refunds to Target RedCard can take one to two days; refunds to a third-party credit card can take one to three days.
- For refunds in the form of a merchandise return card, you can only check the card’s balance and make purchases in a Target store.
- Large items, such as furniture and electronics, might be eligible for pickup; call Target.com Guest Services at 800-440-0680.
How To Return an Item to Target
Target offers two types of returns: in-store and online. Here’s what you need to know about each one.
For regular returns, take the item and your receipt, packing slip or order details page to the Guest Service counter at a Target store. The Target team member can also look up receipts using your original payment method.
For gift items, take the item and gift receipt or packing slip to the Guest Service counter at a Target store. You’ll receive a refund in the form of a Target GiftCard with these exceptions:
- In-store returns accompanied by a gift receipt aren’t eligible for same-day processing.
- Gifts returned without a gift receipt or packing slip might receive a merchandise return card — valid only for in-store purchases — instead of a Target GiftCard.
If your gift was purchased from Target.com, and you don’t want to return it to a store, you can return it by mail with your gift receipt or packing slip. Contact Target.com Guest Services at 800-591-3869 for further information.
Now that you know more about Target’s policy you can decide what to do next, whether you’re shopping or need to return an item. If you’re looking for the best time and place to buy holiday gifts, you can look at this article about The Best Time To Buy Christmas Presents.
Chris Ozarowski contributed to the reporting for this article.
Information is accurate as of Nov. 14, 2022.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.