Best Online Banks for Your Money

Young Indian woman using mobile phone at the bar.
MStudioImages / Getty Images

It may be hard to remember, especially in the midst of a pandemic when everything from work to grocery services are occurring on the internet, but there was a time when consumers looked down on online banks for not having any physical locations. The best online banks took this disadvantage and turned it into a positive, channeling their cost savings into enhanced interest rates, products and services for banking customers. The best online banks now offer a full range of personal financial products and banking services, including checking and savings accounts, money market accounts and CDs, with most having ATM access and a high APY.

See: The Best Online Banks of 2021 – Enhanced Services & Low Fees
Exclusive: 90% of Americans Say They’re Happy with Their Bank – But Most Could Be Getting Better Rates and Lower Fees

However, this doesn’t mean that all online banks are created equal. Rather, there is a large gulf between average online banks and the very best ones. To help you choose from among all the available options, GOBankingRates conducted a study to identify the 20 best online banks in America. We evaluated thousands of data points among banks using a methodology centered on the following criteria:

More From Your Money
  • Checking account fee
  • Savings account annual percentage yield
  • 1-year CD APY
  • BauerFinancial Star Rating for overall financial strength

Further consideration was given as to whether banks offered the following services:

  • 24/7 customer service by phone
  • Live chat service with a real person via a website
  • Mobile app
  • Remote check deposit

All of the top online banks that made our list offer competitive accounts that come with the best online banking services, such as a mobile app and mobile deposit. Any of these banks might be the best bank for you, especially if your current bank lacks the generous rates and services offered by these online banks. To get you started on your search, however, we’ve listed the top five banks below.

See: These Are the Best Banks of 2021 – Did Yours Make the Cut?
Find: The Top 100 Banks of Leading the US in 2021

5. Citizens Access: Top Online Bank

Why we like it: Online savings accounts with high rates and low fees.

Benefits

  • Savings, money market and CD accounts
  • No account maintenance fees

Drawbacks

  • High minimum deposit

Citizens Access is an impressive finalist – explore its customer service options, fees and how it compares to competitors in our full review.

4. Synchrony Bank: Top Online Bank

Why we like it: Synchrony Bank offers high-yield savings and CD accounts.

Benefits

  • ATM refunds up to $5 per cycle
  • Rewards program “Synchrony Bank Perks” provides various discounts
  • Winner of numerous awards for products, rates, safety and technology

Drawbacks

  • $2,000 minimum deposit on CDs
  • No online checking account

Synchrony Bank rises to the top of our rankings frequently. Find out why in our full review.

See: The Best Regional Banks of 2021 – Localized Focus With Broad Product Lines
Find: The Best Credit Unions of 2021 – Offering Advantages Unique From Larger Banks

3. Discover Bank: Top Online Bank

Why we like it: Discover Bank offers a good range of products, from checking and savings accounts to money market accounts, CDs and IRA.Top that with competitive rates and generally nonexistent fees.

More From Your Money

Benefits

  • High rates and low fees on a deep product roster
  • Cashback Checking pays 1% back on monthly debit card purchases of up to $3,000, with no fees or balance requirements
  • Fee-free access to over 60,000 ATMs

Drawbacks

  • $2,500 minimum to open CD accounts

Another top bank, Discover Bank’s perks and minimal fees made it tough to beat. See more in our full review.

2. Marcus by Goldman Sachs: Top Online Bank

Why we like it: Marcus by Goldman Sachs offers online savings accounts with a high APY, personal loans up to $40,000, and insights to help manage your accounts.

Benefits

  • No minimum deposit
  • Offers 24/7 account access via the Marcus app for mobile banking

Drawbacks

  • Does not provide ATM access
  • No online checking account

This savvy digital outpost of a venerable institution impressed us across multiple rankings this year. See why in our full review.

1. Ally Bank: Best Online Bank

Why we like it: Ally Bank offers a high savings APY and a wide variety of no-fee products, along with 24/7 customer service.

Benefits

  • No minimum deposit to open
  • No fees for official or cashier’s checks
  • Diverse product lines available
  • 24/7 live customer service

Drawbacks

  • No cash deposits

Ally Bank is one of the most respected online banks out there – it’s an impressive choice for a number of reasons, which you can discover in our full review. But remember – if you’re looking for something special in an app, a certain service or other features, every one of our finalists is a great choice and might give you exactly what you’re looking for. Be sure to check out the list of top contenders.

More From GOBankingRates:

Methodology: To discover the Best Online Banks, GOBankingRates looked at the top online-only institutions in terms of total assets size that had available published data. To determine rankings GOBankingRates looked at the following factors: (1) total assets as sourced from the FDIC; (2) checking account annual fee; (3) savings account APY rate; (4) 12-month CD APY rate; (5) customer service products offered (24/7 customer service and live chat with a human); (6) Bauer rating (out of 5 stars); (7) products/services offered (auto loans, mortgage loans, credit cards, investment services, and insurance); and (8) the average mobile app rating between the android and apple stores. All factors were then scored and combined, with the lowest score being best. Factor (1) was weighted 1.5 times, factor (2) was weighted 0.5 times, and factors (3), (4), and (7) were weighted 2 times. For all Savings and Checking Account data only the basic accounts/products offered at each institution was analyzed. All data is up to date as of November 4, 2020, rates and fees subject to change.

John Csiszar contributed to the reporting for this article.

About the Author

Ann Logue is a writer specializing in business and finance. Her most recent book is The Complete Idiot’s Guide: Options Trading (Alpha 2016). She lives in Chicago.

Untitled design (1)
Close popup The GBR Closer icon

Sending you timely financial stories that you can bank on.

Sign up for our daily newsletter for the latest financial news and trending topics.

Loading...
Please enter an email.
Please enter a valid email address.
There was an unknown error. Please try again later.

For our full Privacy Policy, click here.