What Are Betterment’s Hours?

woman using Betterment Investment mobile app
Farknot_Architect / Getty Images/iStockphoto

Betterment might resemble a bank, but it’s really a money management company. Its main focus is on investments, though it also offers high-yield savings accounts and will add checking accounts in the future. Since Betterment is an online company with no branches, you might wonder whether you even have to worry about its operating hours. Keep reading to find out.

Betterment Hours for Normal Days

For investments, Betterment’s hours match up with those of the stock market, which operates Monday through Friday from 9:30 a.m. to 4 p.m. Eastern time. However, you can access your Betterment account at any time online.

Is Betterment Open on Weekends?

Betterment can’t make trades for you on weekends because the stock market is closed. Here’s a quick look at Betterment’s normal trading hours:

Betterment Hours
Monday — Friday 9:30 a.m. to 4 p.m. ET
Saturday N/A
Sunday N/A

Although trading can occur outside traditional hours, you’ll have to reach out to a Betterment representative to see how this affects your own investments.

Read: 4 High-Performing Savings Accounts You Don’t Need a Bank To Get

A Better Way to Bank

Betterment Hours for Holidays

Betterment can’t make trades for you during stock market holidays. Here are the holidays when the market closes:

Betterment Holidays 2022
Holiday Date
New Year’s Day Friday, Jan. 1
Martin Luther King, Jr. Day Monday, Jan. 17
Presidents’ Day Monday, Feb. 21
Good Friday Friday, April 15
Memorial Day Monday, May 30
Independence Day Monday, July 4
Labor Day Monday, Sept. 4
Thanksgiving Day Thursday, Nov. 24
Christmas Day Monday, Dec. 25

Also note that the market closes early on the Friday after Thanksgiving and on Christmas Eve.

Related: Full List of All Bank Holidays

Betterment investment banking app

How To Bank With Betterment Outside of Business Hours

You can access your Betterment accounts online at any time as long as you have an internet connection and your login information handy. You can also access your account on your phone with the Betterment app, which is available on both the App Store and Google Play store.

How To Contact Betterment Customer Service

Betterment has a few customer service phone numbers, depending on your inquiry (all times Eastern):

  • For Betterment Everyday Checking or Cash Reserve: 718-400-6869
    • Monday through Friday, 9 a.m. to 6 p.m.
      • Can also be reached via email: everydaysupport@betterment.com
    • For investing support or general help: 646-600-8263
      • Monday through Friday, 9 a.m. to 6 p.m.
      • Can also be reached via email: support@betterment.com
    A Better Way to Bank

    Betterment offers tiered packages that let you speak with investment professionals, though how many times you can do this depends on the package you subscribe to. For example, the standard Betterment Advice package allows you a single call with a “personalized action plan and educational content,” whereas the Betterment Premium package gives you ongoing, unlimited access to advice via phone or email.

    More on Betterment

    More on Bank Hours

    Information is accurate as of April. 15, 2022

    About the Author

    Sean joined the GOBankingRates team in 2018, bringing with him several years of experience with both military and collegiate writing and editing experience. Sean’s first foray into writing happened when he enlisted in the Marines, with the occupational specialty of combat correspondent. He covered military affairs both in garrison and internationally when he deployed to Afghanistan. After finishing his enlistment, he completed his BA in English at UC Berkeley, eventually moving to Southern California.

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