What Are Betterment’s Hours?
Betterment might resemble a bank, but it’s really a money management company. Its main focus is on investments, though it also offers high-yield savings and checking accounts. Since Betterment is an online company with no branches, you might wonder whether you even have to worry about its operating hours. Keep reading to find out.
Betterment Hours for Normal Days
For investments, Betterment’s hours match up with those of the stock market, which operates Monday through Friday from 9:30 a.m. to 4 p.m. Eastern time. However, you can access your Betterment account at any time online.
Is Betterment Open on Weekends?
Betterment can’t make trades for you on weekends because the stock market is closed. Here’s a quick look at Betterment’s normal trading hours:
| Betterment Hours | |
|---|---|
| Day | Hours |
| Monday through Friday | 9:30 a.m. to 4 p.m. ET |
| Saturday | Closed |
| Sunday | Closed |
Although trading can occur outside traditional hours, you’ll have to reach out to a Betterment representative to see how this affects your own investments.
Betterment Hours for Holidays
Betterment can’t make trades for you during stock market holidays. Here are the holidays when the market is closed in 2023:
| Betterment Holidays 2022 | |
|---|---|
| Holiday | Date |
| New Year’s Day | Sunday, Jan. 1 — observed Monday, Jan. 2 |
| Martin Luther King Jr. Day | Monday, Jan. 16 |
| Presidents Day | Monday, Feb. 20 |
| Good Friday | Friday, March 29 |
| Memorial Day | Monday, May 29 |
| Juneteenth National Independence Day | Monday, June 19 |
| Independence Day | Tuesday, July 4 |
| Labor Day | Monday, Sept. 4 |
| Thanksgiving Day | Thursday, Nov. 23 |
| Christmas Day | Monday, Dec. 25 |
Also note that the market closes early on the Friday after Thanksgiving and on Christmas Eve.
How To Bank With Betterment Outside of Business Hours
You can access your Betterment accounts online at any time as long as you have an internet connection and your login information handy. You can also access your account on your phone with the Betterment app, which is available on both the App Store and Google Play.
How To Contact Betterment Customer Service
Betterment has a few customer service phone numbers, depending on your inquiry (all times Eastern):
- For Betterment Everyday Checking or Cash Reserve:
- Phone: 718-400-6869
- Hours: Monday through Friday, 9 a.m. to 6 p.m.
- Email: everydaysupport@betterment.com
- For investing support or general help:
- Phone: 646-600-8263
- Hours: Monday through Friday, 9 a.m. to 6 p.m.
- Email: support@betterment.com
Betterment offers tiered packages that let you speak with investment professionals, though how many times you can do this depends on the package you subscribe to. For example, the standard Betterment Advice package allows you a single call with a “personalized action plan and educational content,” whereas the Betterment Premium package gives you ongoing, unlimited access to advice via phone or email.
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Information is accurate as of May 30, 2023.
Editorial Note: This content is not provided by Betterment. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Betterment.
