Target’s Cat & Jack Return Policy: What You Need To Know
Written by
Cynthia Measom
Edited by
Joe Evans
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When shopping for kids, finding clothes that hold up to jumping, climbing and growing isn’t always easy.
That’s part of why so many families love Cat & Jack — Target’s in-house kids’ clothing line that’s both affordable and backed by a generous guarantee.
But what happens when something rips, stains, or just doesn’t hold up? That’s where the Cat and Jack return policy comes in — and it’s surprisingly shopper-friendly. Here’s a complete breakdown of how it works, what to expect and how to make the most of Target’s promise.
Return Timeframes
Unlike typical 30- or 90-day policies, Cat & Jack offers a full one-year guarantee on most of its clothing and shoes.
Return Window
- 365 days from the date of purchase
- Applies to worn, damaged or outgrown items
- Items must be returned with proof of purchase (receipt or Target Circle account)
Yes, you can return items almost a full year later — even if your child wore them!
What Items Are Eligible for Return?
The Cat & Jack return policy is part of Target’s quality commitment. If the item didn’t hold up as expected, it’s eligible for a refund or exchange.
Items You Can Return
- Worn or used Cat & Jack clothing or shoes
- Items with wear and tear within one year
- Items that no longer fit but were purchased less than 12 months ago
Items You Can’t Return
- Items without proof of purchase
- Non-Cat & Jack brands (unless they follow Target’s general return policy)
- Items outside the one-year timeframe
Look for the Cat & Jack label on clothing tags to confirm eligibility.
Refund Options
Target offers flexible options for refunds on Cat & Jack returns.
Refund Methods
- Original form of payment (if you have a receipt or used your Target Circle account)
- Target gift card (if you don’t have the receipt)
- Exchange for a different size or replacement item
Refund Timeline
- In-store refunds are typically immediate
- Online return refunds may take 3 to 5 business days after processing
Target may issue a merchandise return card for returns without a receipt.
In-Store vs. Online Returns
You can return Cat & Jack items either at a Target store or by mail if you bought them online.
Comparison Table
| Feature | In-Store Return | Online Return |
|---|---|---|
| Speed | Same day | Free with a return label |
| Cost | Free | Free with return label |
| Proof Needed | Receipt, order number, or account | Order number and packaging slip |
| Convenience | Face-to-face assistance | Done from home |
Common Return Issues & How To Solve Them
No receipt?
If you used your Target Circle account, Target can usually look up your purchase. If not, you may receive a store credit.
Item was a gift?
As long as it’s a Cat & Jack item and you have the gift receipt or order info, Target will typically issue a gift card.
Return was rejected?
Make sure the item is within one year and is clearly labeled as Cat & Jack. Items that fall outside this or without any proof of purchase might not be accepted.
How To Start a Return
In Store
- Bring the item, your receipt (or Target app), and your payment method
- Visit any Target guest services desk
- Explain the issue — worn, damaged or didn’t hold up
- Choose your refund or exchange preference
Online
- Visit the Target Returns Center
- Log in or enter your order number
- Select the Cat & Jack item to return
- Choose “Quality Issue” as the reason
- Print your free return label and ship the item back
Make sure the item is packaged securely and include the return slip if available.
Final Take to GO: The Cat & Jack Return Policy Is Built for Busy Families
Target’s Cat and Jack return policy is refreshingly generous. Whether your child outgrows a jacket in a few months or a pair of leggings doesn’t survive the playground, you can return or exchange items within a full year of purchase.
Quick Recap:
- 365-day return window for all Cat & Jack clothing and shoes
- Worn, used and even outgrown items are eligible
- Receipt or Target account info recommended
- Returns are accepted both in-store and online
- Refunds issued to original payment, gift card or store credit
This policy isn’t just about great customer service. It’s about making parenting (and shopping) easier. So go ahead and let your kids be kids — Target’s got your back.
Frequently Asked Questions (FAQs)
Here are the answers to some of the most frequently asked questions regarding Target returns:- How long is the return policy for Cat & Jack?
- Target allows up to 365 days to return Cat & Jack items for quality reasons.
- Can I return worn clothes?
- Yes! That’s the beauty of the Cat & Jack policy. Items worn by your child are still eligible -- as long as they’re returned within one year.
- What if I lost my receipt?
- Target can look up your purchase if you use a Target Circle account. Without that, you may receive a merchandise card instead of a full refund.
- Can I return Cat & Jack items without tags?
- Yes -- as long as the item is clearly from Cat & Jack and you have proof of purchase, tags aren’t necessary.
- Will I get cash back?
- If you paid with a debit or credit card and have your receipt, yes. Without a receipt, you’ll likely get store credit or a Target gift card.
The article above was refined via automated technology and then fine-tuned and verified for accuracy by a member of our editorial team.
Information is accurate as of April 30, 2025.
Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.
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