Target’s Cat & Jack Return Policy: What You Need To Know

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When shopping for kids, finding clothes that hold up to jumping, climbing and growing isn’t always easy. That’s part of why so many families love Cat & Jack — Target’s in-house kids’ clothing line that’s affordable and backed by a one-year guarantee on most items.

Here’s a complete breakdown of how the Cat & Jack return policy works, what to expect and how to make the most of Target’s promise.

Return Timeframes at Cat & Jack

Unlike typical 30- or 90-day policies, Target brands like Cat & Jack have a full one-year guarantee. Here’s an overview of the Cat & Jack refund policy:

• Eligible to be returned if you’re not satisfied with the item
• 365-day return window
• Items must be returned with proof of purchase — receipt or Target Circle account

What Items Are Eligible for Return?

The Cat & Jack return policy is part of Target’s quality commitment. If the item didn’t hold up as expected, it’s eligible for a refund or exchange.

These are items you can’t return: 

• Items without proof of purchase
• Non-Cat & Jack brands — unless they follow Target’s general return policy
• Items outside the one-year timeframe

If Target suspects abuse or fraud, you may be denied a refund or exchange. If you mail back a used or worn item to the online center, it may be declined.

You can return the Buy One Get One promotion, but keep in mind that your refund will be reduced from the original amount. These deals are based on the lowest-priced item but applied proportionately to each item. For example, if one item is $60 and the second is $40, Target discounts the former by $24 and $16 on the latter to give you a total discount of $40.

Refund Options

Target offers flexible options for refunds on Cat & Jack returns:

• Original form of payment, if you have a receipt or used your Target Circle account
• Target gift card
• Exchange for a different size or replacement item

The time it takes for Target returns to be processed varies online versus in-store:

• In-store refunds are typically immediate, but may take a few days to return to your card or account
• Online return refunds may take seven to 10 business days after receiving the item

Target may issue a merchandise return card for returns without a receipt.

In-Store vs. Online Returns

You can return Cat & Jack items either at a Target store or by mail if you bought them online.

Common Return Issues and How To Solve Them

No receipt? If you used your Target Circle account, Target can usually look up your purchase. If not, you may receive a store credit.

Target typically issues a gift card if you return a gift and have a gift receipt or packing slip. As a reminder, the one-year return policy only applies to Target brands. Other items sold at Target have a 30-day or 90-day policy.

How To Start a Return

Here’s a look at how to start your return, whether you’re returning in-store or online.

In-Store

Follow these steps when going to a store to return a Cat & Jack purchase: 

• Bring the item, your receipt or Target app, and your payment method
• Visit any Target guest services desk
• Explain the issue
• Choose your refund or exchange preference

Online

To return an item online, you can do the following:

• Go to Target.com or the Target app
• Log in and go to “Orders” on the website or “Purchases: in the Target app
• Select the Cat & Jack item to return
• Choose “Return” or “Fix an issue” and fill ofut the prompts

Make sure the item is packaged securely and include the return slip if available.

The refund policy at Target is refreshingly generous. It makes parenting — and shopping — easier by providing a longer timeframe for return than standard return policies.

Cynthia Measom contributed to the reporting for this article.

The article above was refined via automated technology and then fine-tuned and verified for accuracy by a member of our editorial team.

Information is accurate as of Dec. 2, 2025.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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