The convenience, speed and security of person-to-person money transfer apps are here to stay within the financial landscape, and banks, like Chase, have jumped on the bandwagon. In mid-2017, Chase replaced its previous Chase QuickPay app for a new Zelle-powered offering, called Chase QuickPay with Zelle. When you bank with Chase, you can leverage this Chase/Zelle partnership to quickly and easily transfer money to family and friends.
What Is Zelle?
Zelle is a service that lets you make payments and receive money, either through the Zelle app or through participating bank apps. It was created by several financial institutions to compete with the standalone Venmo app, with a focus on being used within a bank’s own mobile app.
Zelle’s security features ensure that Chase QuickPay with Zelle transactions are safe, and recipients who don’t already have an account at a participating financial institution can quickly sign up for a Zelle account to access the funds they receive.
Note that Chase QuickPay with Zelle is different from Chase Pay, which allows a customer to make payments using his phone at participating retailers, and to redeem his Chase Ultimate Rewards points for a statement credit when he pays with the app or online.
How to Set Up Chase QuickPay With Zelle
You need a Chase checking account or Chase Liquid card to use Chase QuickPay with Zelle, and you must have a Chase.com login. Once you meet those requirements, you can set up Chase QuickPay with Zelle via the following steps:
- Sign into the Chase website with your username and password. You can enroll on the website before continuing with the Chase QuickPay with Zelle process if you don’t already have an account.
- Select the “Chase QuickPay with Zelle” from the “Pay & Transfer” menu.
- Review and accept the Chase QuickPay service agreement and privacy notice.
- Verify your email address or mobile phone number via the one-time code that Chase will send to you.
- Select the checking account or Chase Liquid Card you wish to use to make your Chase QuickPay with Zelle payment.
- Once you’ve completed the steps, you’re ready to request, receive and send money.
How to Use Chase QuickPay With Zelle
Chase Bank customer can access Chase QuickPay with Zelle through the Chase mobile banking app. Enter the email address or mobile phone number of the person you wish to pay and the amount you’re sending.
Send money to anyone using Chase QuickPay with Zelle in five simple steps that let you transfer money from one bank to another:
- Sign in to the Chase mobile banking app.
- Tap the navigation menu and select the “QuickPay with Zelle” option.
- Choose an existing recipient from your contacts or add a new one.
- Check the payment information for accuracy.
- Click “Send Money.”
You’ll receive a confirmation that the transaction was successful, and the recipient will receive instructions on how to complete the process and claim the money.
Also Learn: How to Wire Money
Timing for Chase Payments Sent
When you send a payment to someone using Chase QuickPay with Zelle, it’s helpful to know when the payment might arrive:
- For recipients with a Chase account, the money usually arrives within minutes, but no later than the next business day.
- For recipients who bank at a different Zelle member bank that supports real-time payments, the transaction typically takes only minutes. Otherwise, the funds are available within one to two business days.
- For recipients who bank at a non-Zelle member bank, funds should be available within one to two business days, depending on the bank’s processing times.
- Recipients who are using the Zelle app will get the money “soon” after it’s sent, according to Chase.
For assistance with Chase QuickPay with Zelle, call 877-242-7372 in the U.S. or 713-262-3300 outside the U.S.
Zelle Review: Free and Easy Money Transfers
How Does Zelle Work?
Chase QuickPay with Zelle transfers money electronically to and from your bank account. Although you’re able to receive unlimited amounts of money, there are some limits on what you can send:
- Chase personal checking account or Chase Liquid card: The limit is $2,000 per single transaction, up to $2,000 in one day, and no more than $16,000 in a calendar month.
- Business checking accounts: Daily and single transaction limits are $5,000, up to $5,000 in one day, with a $40,000 calendar month cap.
- Chase Private Client and Private Banking client accounts: Daily and single transaction limits are $5,000, up to $5,000 in one day, with a $40,000 calendar month cap.
Chase QuickPay with Zelle is free for both sending and receiving money. The only charge is any applicable data usage or message fees imposed by your mobile carrier.
One important distinction between the Chase QuickPay app that’s powered by Zelle and Chase Online Bill Pay is that Zelle is only meant for person-to-person transactions. To schedule one-time or ongoing payments for expenses like rent, utilities, car payments and credit card bills, you must use the bill pay service.
Up Next: How to Use Chase QuickDeposit
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