How To Make a Kay Jewelers Credit Card Payment

By John Csiszar

May 13, 2022

John Mantell / Shutterstock.com

Kay Jewelers is a subsidiary company of the world’s largest retailer of diamond jewelry, Signet Jewelers. The company offers in-store and online services, with virtual consultations and live chats to help you choose jewelry for any occasion.

If you sign up for a Kay Jewelers credit card, not only will you have the option of paying off your purchases over time, you’ll also get added perks, including special 12-month and 36-month financing offers. To avoid interest on your other purchases, you’ll want to pay off your balance every month. At the very least, you should make the minimum payment on time to avoid late fees. Here’s how you can pay your Kay Jewelers store credit card.

Types of Kay Jewelers Credit Cards

Kay Jewelers offers two credit cards — one issued by Comenity Bank and one issued by Genesis FS Card Services. Either card can be used in any Kay Jewelers store or on the retailer’s website. With either card, you can enjoy the following perks:

• $100 off during your birthday month
• $100 off during your cardholder anniversary month
• Access to sweepstakes

It’s important to know which company issues your card before trying to make a Kay Jewelers credit card payment, so it reaches the correct lender.

How Do I Pay My Kay Jewelers Credit Card Bill?

If you have the Kay Jewelers credit card issued by Comenity Bank, you have three convenient ways to pay your bill:

• Online
• EasyPay
• Text

How To Make a Kay Jewelers Credit Card Payment to Comenity Bank Online

Before you can make an online payment to Comenity Bank, you have to register for online access. Here’s how:

1. Go to the Comenity Kay Jewelers Credit Card site. At the top of the page, click on the “Register for Access” icon. To register, you’ll need your Kay Jewelers credit card number, the last four digits of your Social Security number and your ZIP code. After you provide this information, you can choose a username and password. Record this information, as you’ll need it the next time you log in.
2. After you’ve set up your online account, link a bank account. You’ll need the name of your bank, the routing number and your bank account number.
3. Once you’ve set up your bank account, you’re ready to make payments. You can choose any amount you want to pay, up to your full account balance. Remember to make at least the minimum payment due by 6 p.m. on your due date to avoid late fees.

How To Make a Kay Jewelers Credit Card Payment to Comenity Bank With EasyPay

Comenity Bank also offers an EasyPay option on its website. This lets you pay your bill without a username or password. Here’s how:

1. Go to the EasyPay webpage on Comenity’s website.
2. Enter your credit card account number, ZIP code and identification, or scan the QR code on your statement.
3. Click on “Find My Account.”
4. Follow the prompts on the screen to complete the payment.

How To Make a Kay Jewelers Credit Card Payment to Comenity Bank by Text

Comenity Bank lets cardholders make payments by text. Here’s how to use the service:

1. Set up text services through your online account.
2. Make a payment by texting PAY to 36313 and following the prompts.
3. Payments received before 8 p.m. EST are credited the same day.

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How To Make a Kay Jewelers Credit Card Payment to Genesis FS Card Services

If your Kay Jewelers credit card is issued by Genesis FS Card Services, you have four options for paying your account:

• Online
• Phone
• MoneyGram
• Mail

How To Make a Kay Jewelers Credit Card Payment to Genesis FS Card Services Online

To pay your bill online, you must first register for an online account. Here’s how:

1.  Go to the registration page and provide your 16-digit account number, date of birth and Social Security number.
2. If you don’t have your account number handy, provide your last name, ZIP code, date of birth and Social Security number.
3. Follow the prompts on the screen to complete the registration process.

How To Make a Kay Jewelers Credit Card Payment to Genesis FS Card Services by Phone

Genesis FS Card Services accepts phone payments. Contact a customer service representative at 888-498-7796.

How To Make a Kay Jewelers Credit Card Payment to Genesis FS Card Services Through MoneyGram

To send a payment through MoneyGram, visit the MoneyGram website to find a location near you. You’ll need to provide the company name and the receive code. Here are the details:

• Company name: Genesis FS
• Receive code: 4911

How To Make a Kay Jewelers Credit Card Payment to Genesis FS Card Services by Mail

You can send your payment through the mail. Include your account number and a check or money order in the correspondence. Send it to:

Genesis FS Card Services
P.O. Box 23026 
Columbus, GA 31902-3026

Making your Kay Jewelers credit card payment on time is important if you want to avoid paying late fees. The lender can charge up to $40 each month if you send your payment after the due date.

This article has been updated with additional reporting since its original publication.

Information is accurate as of May 13, 2022.

About the Author

John Csiszar

After earning a B.A. in English with a Specialization in Business from UCLA, John Csiszar worked in the financial services industry as a registered representative for 18 years. Along the way, Csiszar earned both Certified Financial Planner and Registered Investment Adviser designations, in addition to being licensed as a life agent, while working for both a major Wall Street wirehouse and for his own investment advisory firm. During his time as an advisor, Csiszar managed over $100 million in client assets while providing individualized investment plans for hundreds of clients.