If you’re here, you’ve likely decided on — or are strongly considering — opening a Citibank account. Citibank is a global financial institution that’s been around for more than 200 years. As a leader in credit cards, wealth management and commercial banking, it serves over 110 million consumers in 19 different countries.
A recent GOBankingRates survey found that more than 30% of Americans don’t have bank accounts. And many who do never consider moving their assets to another bank — even when they’re offered lucrative sign-up bonuses to do so. Whether you’re a first-time bank account owner or you have experience across multiple banks, learning how to open a Citibank account is as simple as spending a few minutes on this article.
Here’s a look at what this guide to opening a Citibank account will cover:
- Steps To Open a Citibank Account
- What To Do If You Need Help From Citibank Customer Service
- Citibank Account Fees and Features
- How To Avoid Unwanted Fees
- Monitoring and Protecting Your Bank Account
- Should You Open a Citibank Account?
If you’re wondering how to open a Citibank account, you’ve come to the right place. This guide will give you detailed instructions on finding the right account for you, what documents you’ll need to open it, how to apply for one and more.
The Citibank account you want to open depends on your current banking needs. Are you looking for a bill-pay account to use for rent, utilities and other monthly expenses? Or do you need a secure place to grow that new car fund?
Citibank has a bevy of checking, savings and CD accounts, but for the sake of simplicity, we’ll talk mostly about its checking and savings options.
Citibank checking accounts
- Citigold: Best for people who hold high account balances
- Citi Priority: Best for people who hold medium-to-high account balances
- The Citibank Account: Best for people who want interest checking and can hold a balance of $10,000 or more
- Basic Banking: Best for people who just want the basics
- Access Account: Best for people who want the perks of banking without the hassle — no overdraft fees or checks
Citibank savings accounts
- Citi Savings: Interest rates depend on your account package (which checking account you open in conjunction)
You may be asking yourself “What do I need to open a Citibank account?” Well, here are the Citibank account opening requirements. Whether you’re applying for an account online or in person, you’ll need these documents/information.
- Personal information (name, date of birth)
- Social Security number
- Contact information (phone number, email, address)
- Employment status and income
If you decide to go to a branch to open an account, you’ll want to bring your driver’s license, state ID or military ID to verify your identity.
You can apply to open an account either online or in person. The process should be simple if you have all the required information listed above.
To apply online, follow these steps:
- Go to the Citibank homepage
- Click on “Open an account” in the top right
- Select the account you would like to open
- Fill out the necessary information
You can also visit your nearest Citibank branch and have a representative walk you through the application process. This is preferable for customers who are new to Citibank or new to banking in general. To find a Citibank location near you, visit its branch locator and enter your location.
If you have questions that could best be answered by a Citibank customer service representative, call one of the following numbers:
- Online banking support: 1-800-374-9700
- TTY: 1-877-693-0372
- Open an account: 1-800-745-1534
- TTY: 1-800-992-9833
- Spanish: 1-800-360-2484
- TTY: 1-800-945-0258
You may be wondering “What are Citibank’s account types?” Just like any other major bank, Citibank gives you access to a range of checking, savings, CD and retirement accounts. This guide will be going over the main fees and features of Citibank checking and savings accounts.
Different banks have different policies regarding checking account fees. Citibank has service fees for most of its account packages, but they can usually be waived with a high enough balance.
Most of the Citibank checking accounts can be opened by themselves or packaged with a Citi Savings account. Some of them also give you the option to choose an interest-free or interest-bearing checking account.
|Citibank Checking Accounts at a Glance|
|Fees and Features||Citigold||Citi Priority||The Citibank Account||Basic Banking||Access Account|
|Minimum opening deposit||$0||$0||$0||$0||$0|
|Monthly service charge||$0||$30 if savings is linked||$25||$12||$10|
|Out-of-network ATM withdrawal fee||$0||$0||$0 if monthly balance requirements are met||Waived if account owner is 62 or older||$2.50|
|Overdraft fee||$10 fee overdraft protection transfer fee||$10 fee overdraft protection transfer fee||$10 overdraft protection transfer fee||$10 overdraft protection transfer fee||N/A|
|Benefits||No fees or minimums, professional guidance||No minimum, fees waived with qualifying balance||Lower balance requirement than gold and priority packages||Simple, no high balance requirements||No overdraft fee, easy bill pay and transfers|
Find Out: Best Checking Accounts of 2020
You can open Citibank’s savings account in a package with one of the bank’s checking options. Because of this, the fees you’ll see with your savings account are associated with the type of package you choose to open.
|Citibank Savings Accounts at a Glance|
|Fees and Features||Citi Savings|
|Minimum opening deposit||$0|
|Monthly service charge||$0-$30, depending on account package|
|Out-of-network ATM withdrawal fee||$0-$2.50, depending on account package|
|Overdraft fee||$10 overdraft protection transfer fee|
|Benefits||Tiered and competitive interest rates based on balance|
Discover: Best Savings Accounts of 2020
Avoiding Citibank banking fees is a matter of meeting its minimum balance or direct deposit requirements. Here are the requirements for each account package:
- Citigold: No service fees, but you need $200,000+ to qualify for the account
- Citi Priority: Maintain a combined monthly average of $50,000+
- The Citibank Account: Maintain a combined monthly average of $10,000+
- Basic Banking: Make one qualifying direct deposit or bill pay per statement, maintain a combined monthly average of $1,500+ or be 62 or older
- Access Account: Make one qualifying direct deposit or bill pay per statement, or maintain a combined monthly average of $1,500+
The main reason that so many Americans won’t use online banking is the fear of fraud. But there are things you can do to help prevent this from happening. And, if it does, be assured that Citibank accounts are FDIC insured up to $250,000, so as long as you’re below that amount, you’ll get your money back.
Here are some steps you can take to avoid fraud:
- Use strong passwords that nobody else could guess.
- Enable two-factor authentication, meaning your account is accessed with a two-step process including a password and fingerprint or face scan.
- Install cybersecurity protection on your computer and phone.
- Monitor your transaction history for suspicious activity.
- Turn on online banking alerts so you’ll be notified with each transaction.
Citibank has consumers in 19 different countries, so if you’re a frequent traveler, it could be the bank for you. It also offers competitive interest rates on a tiered level, meaning the higher your balance, the more interest you get.
Overall, if you want lots of product and location options, opening a Citibank account could be the right move for you.
More on Citibank
- Citibank Review: Is It the Right Bank for You?
- Newest Citibank Promotions: Best Offers, Coupons and Bonuses
- Here’s Your Citibank Routing Number
- How To Avoid Citibank’s Monthly Maintenance Fees
- Citibank CD Rates as of April 2020
- How To Find and Use Your Citibank Login
- Your Guide to Citibank BIC/SWIFT Codes
More on Opening an Account
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This content is not provided by Citibank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Citibank.
Information is accurate as of May 18, 2020. For the most up-to-date information on an institution or its accounts, visit its website.