How To Open a Citibank Account

Learn how to get started with Citibank today.

If you’re here, you’ve likely decided on — or are strongly considering — opening a Citibank account. Citibank is a global financial institution that’s been around for more than 200 years. As a leader in credit cards, wealth management and commercial banking, it serves over 110 million consumers in 19 different countries. 

A recent GOBankingRates survey found that more than 30% of Americans don’t have bank accounts. And many who do never consider moving their assets to another bank — even when they’re offered lucrative sign-up bonuses to do so. Whether you’re a first-time bank account owner or you have experience across multiple banks, learning how to open a Citibank account is as simple as spending a few minutes on this article. 

This guide will cover every step to opening an account with Citibank, as well as main account features, how to avoid fees and whether Citibank is really the right choice for you. 

Here’s a look at what this guide to opening a Citibank account will cover:

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    Steps To Open a Citibank Account

    If you’re wondering how to open a Citibank account, you’ve come to the right place. This guide will give you detailed instructions on finding the right account for you, what documents you’ll need to open it, how to apply for one and more. 

    1. Determine Which Bank Account You Want To Open

    The Citibank account you want to open depends on your current banking needs. Are you looking for a bill-pay account to use for rent, utilities and other monthly expenses? Or do you need a secure place to grow that new car fund? 

    Citibank has a bevy of checking, savings and CD accounts, but for the sake of simplicity, we’ll talk mostly about its checking and savings options.

    Citibank checking accounts 

    • Citigold: Best for people who hold high account balances
    • Citi Priority: Best for people who hold medium-to-high account balances
    • The Citibank Account: Best for people who want interest checking and can hold a balance of $10,000 or more
    • Basic Banking: Best for people who just want the basics 
    • Access Account: Best for people who want the perks of banking without the hassle — no overdraft fees or checks

    Citibank savings accounts 

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    • Citi Savings: Interest rates depend on your account package (which checking account you open in conjunction) 

    Related: Newest Citibank Promotions and Offers: Best Offers, Coupons and Bonuses

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    2. Gather Your Personal Information 

    You may be asking yourself “What do I need to open a Citibank account?” Well, here are the Citibank account opening requirements. Whether you’re applying for an account online or in person, you’ll need these documents/information.

    • Personal information (name, date of birth) 
    • Social Security number
    • Contact information (phone number, email, address) 
    • Employment status and income 

    If you decide to go to a branch to open an account, you’ll want to bring your driver’s license, state ID or military ID to verify your identity. 

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    3. Apply Online or in Person

    You can apply to open an account either online or in person. The process should be simple if you have all the required information listed above. 

    To apply online, follow these steps: 

    1. Go to the Citibank homepage
    2. Click on “Open an account” in the top right 
    3. Select the account you would like to open
    4. Fill out the necessary information 

    You can also visit your nearest Citibank branch and have a representative walk you through the application process. This is preferable for customers who are new to Citibank or new to banking in general. To find a Citibank location near you, visit its branch locator and enter your location.

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    What To Do If You Need Help From Citibank Customer Service

    If you have questions that could best be answered by a Citibank customer service representative, call one of the following numbers: 

    • Online banking support: 1-800-374-9700
      • TTY: 1-877-693-0372
    • Open an account: 1-800-745-1534
      • TTY: 1-800-992-9833
    • Spanish: 1-800-360-2484 
      • TTY: 1-800-945-0258

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    Citibank Account Fees and Features

    You may be wondering “What are Citibank’s account types?” Just like any other major bank, Citibank gives you access to a range of checking, savings, CD and retirement accounts. This guide will be going over the main fees and features of Citibank checking and savings accounts. 

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    Checking Account Fees and Features 

    Different banks have different policies regarding checking account fees. Citibank has service fees for most of its account packages, but they can usually be waived with a high enough balance. 

    Most of the Citibank checking accounts can be opened by themselves or packaged with a Citi Savings account. Some of them also give you the option to choose an interest-free or interest-bearing checking account. 

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    Citibank Checking Accounts at a Glance
    Fees and FeaturesCitigold Citi Priority The Citibank Account  Basic Banking Access Account 
    Minimum opening deposit$0$0$0$0$0
    Monthly service charge$0$30 if savings is linked$25$12 with savings linked, $4.50 without$10 with savings linked, $4.50 without
    Out-of-network ATM withdrawal fee$0$0 $0 if monthly balance requirements are metWaived if account owner is 62 or older $2.50 
    Overdraft fee$10 fee overdraft protection transfer fee $10 fee overdraft protection transfer fee $10 overdraft protection transfer fee $10 overdraft protection transfer fee N/A 
    BenefitsNo fees or minimums, professional guidance No minimum, fees waived with qualifying balance Lower balance requirement than gold and priority packagesSimple, no high balance requirementsNo overdraft fee, easy bill pay and transfers 

    Find Out: Best Checking Accounts of 2020

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    Savings Account Fees and Features

    Citibank only has one savings account, but it has to be opened in a package with one of the bank’s checking options. Because of this, the fees you’ll see with your savings account are associated with the type of package you choose to open. 

    Citibank Savings Accounts at a Glance
    Fees and FeaturesCiti Savings 
    Minimum opening deposit$0
    Monthly service charge$0-$30, depending on account package
    Out-of-network ATM withdrawal fee$0-$2.50, depending on account package
    Overdraft fee$10 overdraft protection transfer fee
    BenefitsTiered and competitive interest rates based on balance

    Discover: Best Savings Accounts of 2020

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    How To Avoid Unwanted Fees 

    Avoiding Citibank banking fees is a matter of meeting its minimum balance or direct deposit requirements. Here are the requirements for each account package: 

    • Citigold: No service fees, but you need $200,000+ to qualify for the account
    • Citi Priority: Maintain a combined monthly average of $50,000+
    • The Citibank Account: Maintain a combined monthly average of $10,000+
    • Basic Banking: Make one qualifying direct deposit or bill pay per statement, maintain a combined monthly average of $1,500+ or be 62 or older
    • Access Account: Make one qualifying direct deposit or bill pay per statement, or maintain a combined monthly average of $1,500+ 

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    Monitoring and Protecting Your Bank Account

    The main reason that so many Americans won’t use online banking is the fear of fraud. But there are things you can do to help prevent this from happening. And, if it does, be assured that Citibank accounts are FDIC insured up to $250,000, so as long as you’re below that amount, you’ll get your money back. 

    Here are some steps you can take to avoid fraud: 

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    • Use strong passwords that nobody else could guess. 
    • Enable two-factor authentication, meaning your account is accessed with a two-step process including a password and fingerprint or face scan. 
    • Install cybersecurity protection on your computer and phone. 
    • Monitor your transaction history for suspicious activity. 
    • Turn on online banking alerts so you’ll be notified with each transaction.

    Read: How To Find and Use Your Citibank Login

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    Should You Open a Citibank Account?

    Citibank has consumers in 19 different countries, so if you’re a frequent traveler, it could be the bank for you. It also offers competitive interest rates on a tiered level, meaning the higher your balance, the more interest you get. However, you need to have $25,000 or more in your Citi account to beat the national average. 

    Overall, if you want lots of product and location options, opening a Citibank account could be the right move for you. 

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    More on Citibank

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    This content is not provided by Citibank. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Citibank.

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    About the Author

    Levi is a writer and editor based in Los Angeles. With a background in both print and digital publications, he’s written primarily about military lifestyle and politics and is now transitioning to personal finance.