How To Delete Cash App Permanently


Founded in 2013, Cash App has grown to become one of the most popular peer-to-peer payment and online banking apps on the market. Twitter founder Jack Dorsey founded the app, which he originally called Square Cash. Since its inception, the platform’s growth has been impressive and has attracted millions of users and exciting investors.

But Cash App isn’t for everyone, and if your financial needs have grown beyond what the app can provide, you may be wondering how to permanently delete it. Find a complete guide to doing so below.  

How To Delete Cash App: Step-by-Step

Although the process you need to follow to delete Cash App may be confusing at first, the process is actually relatively simple once you know where to look.

How To Delete Cash App

  1. Click the Cash App icon on your mobile device and log into the app if you’re not already logged in. 
  2. Tap on “Support”.
  3. Tap on “Something Else”.
  4. Click the “Account Settings” link. 
  5. Click the “Delete Your Personal Information” link. 
  6. Click the “Contact Support” link. 
  7. Explain to the customer support representative you speak with that you’d like to close your account permanently. The support representative may ask you a few questions. Continue the conversation until the support staff closes your account permanently.
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Keep in mind that you may have money in your Cash App account. If that’s the case, it’s wise to transfer the outstanding balance of your account to your bank or other financial institution before you start the process of closing your Cash App account.

How To Access Your Personal Information From Cash App

The California Consumer Privacy Act gives California residents more control over their online data. Websites that operate in California must comply with the CCPA, and Cash App is no different. However, the company takes things a step further. 

You don’t have to live in California to take advantage of complete control over your data with Cash App. The company makes these features available to all users. If you would like access to your personal information that Cash App has on file, follow these steps:

  1. Navigate to and sign into your account. You must do so on a web browser rather than your mobile app. 
  2. Click the “Settings” link. 
  3. Click the “Your Info” drop-down and click on the “Download Your Info” link. 
  4. Click the “Activity” link. This will show you a page with your most recent payments using your Cash App account. 
  5. Click the “Statements” link. 
  6. Click “Export”.
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When you click the Export link, the Cash App website will download your information and transaction history to your computer or tablet. If you’re deleting your Cash App account, it’s a good idea to download this information first.

Final Take

Cash App is a great way to send money to friends and offers a compelling banking option for the underbanked population. When you grow out of your Cash App account, it’s almost as easy to delete it as it was to sign up for it.

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About the Author

Joshua Rodriguez is a personal finance and investing writer with more than 10 years of experience. He is the founder of CNA Finance. His work has been featured on U.S. News & World Report, Money Talks News and several other mainstream outlets. 
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