Citizens Bank Hours: Full Schedule and 2025 Holidays 

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Citizens Bank® is one of the largest regional banks in the U.S., serving customers across the Northeast and Midwest with checking and savings accounts, loans, credit cards and business banking.

If you’re planning to visit a branch or need to know when you can access your account, here’s everything you should know about Citizens Bank’s hours, holiday schedule and online banking availability in 2025.

Citizens Bank 2025 Holiday Schedule

Here’s when Citizens Bank branches will be closed for federal holidays in 2025:

Is Citizens Bank Open on Holidays?

No. Citizens Bank branches close on all federal holidays, following the same schedule as most major U.S. banks. However, you can still bank online 24/7 through Citizens Online Banking, the mobile app or at any Citizens Bank ATM.

Example: If you deposit a check or transfer money on a federal holiday, your transaction will be processed when the bank reopens the following business day.

What If You Need To Bank While Citizens Bank Is Closed?

Even when branches close, you can still manage your money through Citizens Bank’s digital services:

• Log in to citizensbank.com
• Use the mobile app to deposit checks or transfer funds
• Access ATMs for deposits, withdrawals and balance checks
• Schedule bill payments or recurring transfers

Example: If your credit card payment or mortgage is due on a holiday, set it to process the day before to avoid late fees.

Local Branch Hours May Vary

Citizens Bank operates more than 1,000 branches across 14 states, and some locations — such as those inside grocery stores — may follow different schedules.

Before heading out, check the branch locator on the Citizens Bank website or mobile app for up-to-date local hours.

Citizens Bank Regular Business Hours

Most Citizens Bank branches follow this standard schedule throughout the year:

According to FDIC research, more than 65% of Americans now rely on mobile or online banking as their main way to manage money — so even when branches close, digital tools keep your accounts accessible.

How To Contact Citizens Bank

You can reach Citizens Bank customer service in several ways:

• Phone: 1-800-922-9999 (automated support available 24/7)
• Website: citizensbank.com
• Mobile App: Available for iOS and Android
• Mail: Citizens Bank, P.O. Box 42003, Providence, RI 02940

Live representatives are available during regular business hours and resume full support after bank holidays.

Final Tips for Banking With Citizens

• Plan ahead: Complete transfers or deposits before holidays to avoid processing delays.
• Use automation: Schedule recurring bill payments for due dates near holidays.
• Leverage digital tools: Manage accounts, view balances and make payments through the mobile app.
• Keep cash accessible: Use ATMs if you need money when branches are closed.

Example: If your paycheck typically arrives on a Monday holiday, expect to see the deposit reflected in your account on Tuesday morning.

Caitlyn Moorhead contributed to the reporting for this article.

All holiday hours were confirmed as of Nov. 20, 2025. Check with your local retailer to confirm specific hours. Hours and policies are subject to change.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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