Citizens Bank Hours: Full Hours and Holiday Schedule

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Whether you’re just running errands or need to move some money around for some last-minute holiday shopping, it’s always important to know when you can conduct your banking business — especially during a holiday. 

Citizens Bank 2025 Holiday Schedule

Like most financial institutions, Citizens Bank is closed for all federal and banking holidays. However, you can use any of Citizens Bank’s ATMs, its online banking platform or its mobile app to handle banking needs on those days. 

Here are the holidays that Citizens Bank will be closed on for 2025:

Regular Citizens Bank Hours 

Citizens Bank is typically open Monday through Friday from 9 a.m. to 4 p.m. or 5 p.m.

Many Citizens Bank branches are also open on Saturday, typically from 9 a.m. to 12 p.m. 

You can visit a branch in person during any of these available hours.

Citizens Bank Hours May Vary by Location

Citizens Bank hours can vary by location, so it’s a good idea to call ahead or use the bank’s branch locator to confirm hours before heading to a location near you.

If you need help with anything more involved than standard transactions, set up an appointment with a representative ahead of time to ensure you get the help you need. 

What If You Need To Bank While Citizens Bank Is Closed? 

When Citizens Bank is closed, you can still conduct transactions online or through the mobile app. ATM banking is also available. Here are some of the services you will still be able to conduct:

• Withdraw cash
• Deposit funds
• Transfer money between bank accounts
• Change or reset your pin
• View or print your balances

How To Contact Citizens Bank

You can reach Citizens Bank by calling one of the following numbers, depending on the issue you’re having.

Questions about checking, savings, money market or CD accounts?

• Call 800-922-9999. Assistance is available during the following times:
• Monday through Friday from 7 a.m. to 10 p.m. ET
• Saturday through Sunday from 9 a.m. to 6 p.m. ET.

Debit card issues?

• Call 877-242-7837. Assistance is available during the following times:
• Monday through Friday from 7 a.m. to 10 p.m. ET
• Saturday through Sunday from 9 a.m. to 6 p.m. ET.

You can also access bank information through the branch locator, website or mobile app. 

Final Tips for Holiday Banking With Citizens Bank

You don’t want to be caught off guard and experience delays in your financial transactions because of a banking holiday. Here are three tips that may help: 

• Plan ahead for transactions: If you need a cashier’s check, wire transfer or access to your safety deposit box, try to stop by prior to the holiday. Place a reminder on your phone so you don’t forget. 
• Set up automatic payments: Avoid late fees on your bills by scheduling payments in advance. 
• Use digital tools: Mobile apps, online banking and ATMs can be used to check balances, make deposits and transfer funds. These transactions can happen even if your bank’s branches are closed.

Caitlyn Moorhead contributed to the reporting for this article.

Schedules are subject to change and may vary by branch.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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