How To Find and Use Your Navy Federal Login

Your login is your key to this military credit union's services.

Navy Federal Credit Union was founded during the heart of the Great Depression in 1933. Since that time, the credit union has grown from seven members to more than 8 million. Although the credit union only serves members of the military community, once you’re a member, you can always remain a member, even if you no longer have any association with the service. 

For Navy Federal members, here’s an explanation of how you can enroll in online banking and use your login. 

This Navy Federal Credit Union guide covers:

How To Log In to Your Navy Federal Account From a Computer

It just takes a few simple steps to log in to your Navy Federal account from a computer:

  1. Go to the Navy Federal digital banking login page.
  2. Enter your username.
  3. Enter your password.
  4. Click the “Sign In” button.

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If you don’t yet have a username and password, you’ll have to enroll in digital banking first. Navy Federal asks for personal information to get login credentials. Here’s how to do it: 

  1. Go to the Navy Federal digital banking enrollment page
  2. Enter your last name.
  3. Enter your date of birth.
  4. Enter your Social Security number. 
  5. Click the “Continue” button.

On the following page, you’ll be asked to select your username and password. Once enrolled, complete steps 1-4 to log in to your account.

For extra security, you can also enroll in two-step verification. With two-step verification, after you log in, you’ll be prompted to enter a security code or tap a push notification that the credit union will send to one of your trusted devices. 

See the Whole Picture: Navy Federal Credit Union Review — Free ATMs and No Monthly Fees

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How To Log In to Your Navy Federal Account From a Mobile Phone or Tablet

Navy Federal’s mobile app is available via the App Store, Google Play and Amazon’s Appstore for AndroidYou can log in to your Navy Federal account on your mobile device just as you would on your computer:

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  1. Open the app.
  2. Enter your username.
  3. Enter your password.
  4. Click the “Sign In” button. 

If you prefer, you can also log in to your Navy Federal account on your mobile device using either a four-digit passcode that you select or your fingerprint, if your mobile device has that capability. 

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How To Retrieve a Forgotten Username or Password

If you’ve forgotten your username or password, you can initiate the account recovery process by providing some identifying information. Follow these steps to get started:

  1. Navigate to the account recovery page.
  2. Select the type of card or account you have from the drop-down menu.
  3. Enter your card or account number.
  4. Enter your date of birth.
  5. Enter your Social Security number.
  6. Click the “Continue” button.

Check Out: Newest Navy Federal Promotions — Best Offers, Coupons and Bonuses

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How To View Your Navy Federal Statement Information 

Navy Federal provides up to 36 months of online statements to its members. To access them, follow these steps: 

  1. Log in to your account with your username and password.
  2. Go to “Account Access.”
  3. Click on “My Settings.”
  4. Select the “Statement Delivery” link.

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Also See: Here’s Your Navy Federal Routing Number

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How To Contact Navy Federal If You Have Trouble With Your Account

You can talk to a real person at any time thanks to Navy Federal’s 24/7 customer service line: 888-842-632. If you’re traveling internationally, you can call collect at 703-255-8837. 

Navy Federal offers numerous other ways to get assistance, including the following:  

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What Are the Benefits of Online Banking?

Online banking at Navy Federal is all about convenience. You can perform most banking transactions via Navy Federal’s online or mobile platforms, including the following:

  • Funds transfer
  • Bill pay
  • Check order
  • View/print statements
  • Direct deposit enrollment
  • Loan applications

You can also deposit checks remotely on your mobile device. 

Up Next: 10 Best Military Banks and Credit Unions of 2020

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This content is not provided by Navy Federal Credit Union. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by Navy Federal Credit Union.

Information is accurate as of Sept. 29, 2021

    About the Author

    John Csiszar

    After earning a B.A. in English with a Specialization in Business from UCLA, John Csiszar worked in the financial services industry as a registered representative for 18 years. Along the way, Csiszar earned both Certified Financial Planner and Registered Investment Adviser designations, in addition to being licensed as a life agent, while working for both a major Wall Street wirehouse and for his own investment advisory firm. During his time as an advisor, Csiszar managed over $100 million in client assets while providing individualized investment plans for hundreds of clients.

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