How To Find and Use Your PNC Bank Login

tablet with PNC bank mobile app

PNC is the sixth-largest bank in the U.S. by assets, according to the Federal Reserve. PNC Bank has been serving its customers for more than 160 years, and today those customers — including individuals and businesses — number more than 12 million. With so many people to serve, you better believe PNC offers online banking.

To take advantage of PNC’s online and mobile banking platforms, you first need to know how to log in. Keep reading to learn all about it.

How To Log In to Your PNC Bank Account From a Computer

You can sign on to PNC’s online banking from its homepage by following a few simple steps:

  1. Click the “SIGN ON” button located in the upper right corner of the page.
  2. Enter your user ID.
  3. Enter your password.
  4. Click the “Login” button.

To set up access to PNC’s online banking platform, click the “Enroll In Online Banking” link located beneath the login button, then follow the instructions. You’ll need the following:

  • Social Security number
  • PNC debit card PIN or online access PIN
  • PNC personal debit card number or account number

You will be able to create your online credentials from there.

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How To Log In to Your PNC Bank Account From a Mobile Phone or Tablet

To log in to your PNC account from a mobile phone or tablet, follow these steps:

  1. Enroll in PNC online banking.
  2. Download the appropriate PNC app for your device via the App Store or Google Play.
  3. Enter your user ID and password at the sign-in screen.

After you log in, you’ll be able to quickly view your account balances and transactions.

How To Retrieve a Forgotten Username or Password

If you’ve forgotten your password, here’s how to retrieve it:

  1. Click the “SIGN ON” button in the upper right corner of the PNC homepage.
  2. Click the “Forgot ID or Password?” link beneath the login fields.
  3. Click the “Start Reset Password” button. You will need to provide the following:
    • PNC user ID
    • Social Security or tax identification number
    • PNC account number
    • The debit card number and PIN or phone number attached to the account
  4. Follow the directions to reset your password.

The PNC website offers a list of hints that might help you remember your user ID. If you can’t remember your username based on the hints provided, contact PNC at 800-762-2035.

How To Contact PNC Bank If You Have Trouble With Your Account

Here’s how to get in touch with PNC Bank for troubleshooting or with any other questions:

  • By phone: Call 888-762-2265. PNC’s voice banking is available 24/7, while consultants are available Monday through Friday from 7 a.m. to 10 p.m. Eastern time, or Saturday and Sunday from 8 a.m. to 5 p.m. ET.
  • Via Twitter: Reach out to @PNCBank_Help.
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What Are the Benefits of Online Banking?

Online banking is a convenient way to take care of your PNC banking needs. Here are a few things you can do either online or with the mobile app:

  • Check balances
  • Review transactions
  • Pay bills
  • Transfer money using Zelle

Furthermore, PNC’s mobile apps allow you to deposit checks using your phone with the mobile check deposit feature.

Information is accurate as of Oct. 3, 2022.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.

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About the Author

Sean joined the GOBankingRates team in 2018, bringing with him several years of experience with both military and collegiate writing and editing experience. Sean’s first foray into writing happened when he enlisted in the Marines, with the occupational specialty of combat correspondent. He covered military affairs both in garrison and internationally when he deployed to Afghanistan. After finishing his enlistment, he completed his BA in English at UC Berkeley, eventually moving to Southern California.
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