How To Find and Use Your VyStar Login

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VyStar Credit Union has been serving communities in northeast Florida for more than 65 years. And it has some impressive qualifications to show for its history: It’s the largest mortgage lender in northeast Florida and the fourth-largest financial institution in this same area of the state, according to its website.

As a VyStar customer, you can tap into its services through online banking.

How To Log In to Your VyStar Credit Union Account From a Computer

To log in to your account, first go to VyStar’s homepage:

  1. Click the “Login” button located in the upper right corner of the page.
  2. You will be brought to the login page, where you will then enter your username and password in the corresponding fields.
  3. Click “Login.”

How To Enroll in Online Banking

If you need to enroll in VyStar online banking, click the “Not yet enrolled for Internet Banking?” link at the bottom of the login screen. Once you reach the enrollment page, you’ll follow the prompts:

  1. Accept the terms of service.
  2. Choose how you want to authenticate. You can use either your VyStar debit/ATM card or your VyStar savings account number.

Whichever you choose, you’ll also need to provide your Social Security number and date of birth to complete enrollment.

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How To Log In to Your VyStar Credit Union Account From a Mobile Phone or Tablet

VyStar offers an app for its customers who prefer to have their banking in the palm of their hand. The VyStar mobile app is available for iPhones, Android devices and Amazon Kindles. To log in:

  1. Download and open the app.
  2. Enter your username and password.
  3. Activate your account. You can opt to get an access code via a text message or validate via a phone call.

How To Retrieve a Forgotten Username or Password

If you need to reset your VyStar password, follow these steps:

  1. Click the “Forgot Your Password?” link next to the password field on the login page.
  2. You’ll be brought to the password reset page, where you’ll enter your username and date of birth.
  3. Click “Next” and follow the instructions to set a new password.

If you’ve forgotten your username, here are the steps to recover it:

  1. Click the “Forgot Your Username?” link next to the username field on the login page.
  2. You’ll be directed to the username recovery page, where you’ll enter your Social Security number or employer identification number, your name and one of the following:
    • Debit card number (last six digits)
    • Primary savings account number
    • Member number
  3. Click “Submit and Continue” and follow the instructions to recover your username.
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How To View Your VyStar Statement Information

You can access your statement information by using VyStar’s online and mobile banking platforms. Just log in and choose the account whose statement you want to view. If you want to sign up for electronic statements:

  1. Log in to your VyStar online account.
  2. Select “Settings/Service.”
  3. Select “View e-Statements.”
  4. Click “Accept” on the e-statement agreement.

VyStar will then send you an email whenever your new statement is available.

How To Contact VyStar If You Have Trouble With Your Account

VyStar has three numbers you can call depending on where you live:

  • Jacksonville, Florida: 904-777-6000
  • Counties in the 386 area code: 386-239-1000
  • Anywhere else in the U.S.: 800-445-6289

VyStar’s call center is open seven days a week from 7 a.m. to 7 p.m. Eastern time, excluding holidays.

What Are the Benefits of Online Banking?

Using online banking can be empowering because it gives you more access and control of your funds. Being able to quickly check your account to make sure you have enough money to buy something can mean the difference between an overdraft fee and a successful purchase.

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And there are so many other useful online features — such as bill pay, security alerts, money transfers and online statements — that you might never conduct your banking business offline again.

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Information is accurate as of Aug. 15, 2022.

Editorial Note: This content is not provided by VyStar Credit Union. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by VyStar Credit Union.

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About the Author

Sean joined the GOBankingRates team in 2018, bringing with him several years of experience with both military and collegiate writing and editing experience. Sean’s first foray into writing happened when he enlisted in the Marines, with the occupational specialty of combat correspondent. He covered military affairs both in garrison and internationally when he deployed to Afghanistan. After finishing his enlistment, he completed his BA in English at UC Berkeley, eventually moving to Southern California.
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