VyStar Credit Union has been serving communities in northeast Florida for more than 65 years. And it has some impressive qualifications to show for its history: It’s the largest mortgage lender in northeast Florida and the fourth-largest financial institution in this same area of the state, according to its website.
- How To Log In to Your VyStar Credit Union Account From a Computer
- How To Log In to Your VyStar Credit Union Account From a Mobile Phone or Tablet
- How To Retrieve a Forgotten Username or Password
- How To View Your VyStar Statement Information
- How To Contact VyStar If You Have Trouble With Your Account
- What Are the Benefits of Online Banking?
To log in to your account, first go to VyStar’s homepage:
- Click the “Login” button located in the upper right corner of the page.
- You will be brought to the login page, where you will then enter your username and password in the corresponding fields.
- Click “Login.”
How To Enroll in Online Banking
If you need to enroll in VyStar online banking, click the “Not yet enrolled for Internet Banking?” link at the bottom of the login screen. Once you reach the enrollment page, you’ll follow the prompts:
- Accept the terms of service.
- Choose how you want to authenticate. You can use either your VyStar debit/ATM card or your VyStar savings account number.
Whichever you choose, you’ll also need to provide your Social Security number and date of birth to complete enrollment.
VyStar and Other Options: Best Credit Unions of 2020
- Download and open the app.
- Enter your username and password.
- Activate your account. You can opt to get an access code via a text message or validate via a phone call.
If you need to reset your VyStar password, follow these steps:
- Click the “Forgot Your Password?” link next to the password field on the login page.
- You’ll be brought to the password reset page, where you’ll enter your username and date of birth.
- Click “Next” and follow the instructions to set a new password.
If you’ve forgotten your username, here are the steps to recover it:
- Click the “Forgot Your Username?” link next to the username field on the login page.
- You’ll be directed to the username recovery page, where you’ll enter your Social Security number or employer identification number, your name and one of the following:
- Debit card number (last six digits)
- Primary savings account number
- Member number
- Click “Submit and Continue” and follow the instructions to recover your username.
Good To Know: Here’s Your VyStar Routing Number
You can access your statement information by using VyStar’s online and mobile banking platforms. Just log in and choose the account whose statement you want to view. If you want to sign up for electronic statements:
- Log in to your VyStar online account.
- Select “Settings/Service.”
- Select “View e-Statements.”
- Click “Accept” on the e-statement agreement.
VyStar will then send you an email whenever your new statement is available.
VyStar has three numbers you can call depending on where you live:
- Jacksonville, Florida: 904-777-6000
- Counties in the 386 area code: 386-239-1000
- Anywhere else in the U.S.: 800-445-6289
VyStar’s call center is open seven days a week from 7 a.m. to 7 p.m. Eastern time, excluding holidays.
Using online banking can be empowering because it gives you more access and control of your funds. Being able to quickly check your account to make sure you have enough money to buy something can mean the difference between an overdraft fee and a successful purchase. And there are so many other useful online features — such as bill pay, security alerts, money transfers and online statements — that you might never conduct your banking business offline again.
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This content is not provided by VyStar Credit Union. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by VyStar Credit Union.