How To Find and Use Your BECU Login

By John Csiszar

August 9, 2022

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BECU was founded in 1935 as the credit union for employees of The Boeing Company. Today, BECU has more than 50 locations and serves customers in Washington and South Carolina.

If you’re a member, you’ll likely want to take advantage of being able to access your account via the credit union’s website and mobile app.

How To Log In to Your BECU Account From a Computer

The process to log in to your BECU account on a computer is simple. Here’s what you need to do:

1. Go to the BECU online banking login page.
2. Enter your user ID.
3. Enter your password.
4. Click the “Log in” button.

How To Enroll in Online Banking

If you don’t yet have a user ID and password, you’ll have to enroll in online banking first. This is a simple process in which the credit union will verify your identity and membership. Follow these steps:

1. Go to the BECU online banking enrollment page.
2. Click the “Enroll” button.
3. Enter your 10-digit Member Share account number.
4. Enter your last name exactly as it appears on your account.
5. Enter your date of birth.
6. Click the “Continue” button.
7. Follow the prompts to enroll in online banking.

Once enrolled, complete steps 1-4 above to log in to your account.

How To Log In to Your BECU Account From a Mobile Phone or Tablet

BECU has mobile apps for both the Apple and Android systems. For both apps, you can log in to your account just as you would on the bank’s website, by providing your user ID and password.

For iOS products, you can also log in with Touch ID or Face ID. For Android products, you can use fingerprint authentication for Android 6.0 and newer, assuming your device is also fingerprint-capable.

How To Retrieve a Forgotten User ID or Password

If you’ve forgotten your user ID, BECU can retrieve it and send it to the email address on record. Follow these steps for recovery:

1. Navigate to the Retrieve Your User ID page.
2. Enter your email address.
3. Enter your date of birth.
4. Check the CAPTCHA box.
5. Click the “Continue” button.

If you need to reset your password, you’ll need to do the following:

1. Navigate to the Reset Your Password page.
2. Provide your user ID and 10-digit phone number.
3. Check the CAPTCHA box.
4. Click the “Continue” button.
5. Answer the identity verification questions on the following page.

If you get stuck along the way, you can also call 800-233-2328 for assistance.

How To View Your BECU Statement Information

Enrollment in e-statements is not automatic. To sign up, follow these steps:

1. Log in to online banking with your user ID and password.
2. Go to the Account Summary page.
3. At the top of the page, click “Enroll” for checking, savings, CD and loan accounts.
4. For Visa accounts, scroll down to the credit card section and select “Enroll.”

BECU will email you when a monthly e-statement becomes available online. Here’s how you can access your e-statement:

1. Log in to online banking with your user ID and password.
2. Go to the Account Summary page.
3. For checking, savings, CD and loan statements, select the “View eStatements” link at the top of the page.
4. For Visa e-statements, scroll to the credit card section, then click “View.”

How To Contact BECU If You Have Trouble With Your Account

You can reach the general BECU Member Contact Center in the U.S. and Canada at 800-233-2328. Customer service hours are Monday through Friday from 7 a.m. to 7 p.m. Pacific time. On Saturdays, the hours are 9 a.m. to 1 p.m. PT. Telephone banking is available at the same phone number 24/7.

Deaf or hard of hearing customers can dial 711 on their phones to be connected via an operator to the customer service line.

What Are the Benefits of Online Banking?

Online banking at BECU gives you 24-hour access to your accounts. Without having to call the credit union or visit a branch, you can check your e-statements, make online transfers to external accounts and pay bills. You’ll also enjoy access to a number of additional features, from debit card management and alert settings to free FICO scores.

Information is accurate as of Aug. 9, 2022.

Editorial Note: This content is not provided by any entity covered in this article. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by any entity named in this article.