How To Find and Use Your BECU Login

BECU offers both online and mobile access to its members.

By John Csiszar June 10, 2020 Find a Bank

BECU was founded in 1935 as the credit union for employees of The Boeing Company. Today, BECU has more than 50 locations and serves customers in Oregon, Washington and select Idaho counties.

If you’re a member, you’ll likely want to take advantage of being able to access your account via the credit union’s website and mobile app. Here’s an explanation of how you can enroll in online banking and use your BECU login:

How to Log In to Your BECU Account From a Computer
How to Log In to Your BECU Account From a Mobile Phone or Tablet
How To Retrieve a Forgotten User ID or Password
How To View Your BECU Statement Information
How To Contact BECU If You Have Trouble With Your Account
What Are the Benefits of Online Banking?

How To Log In to Your BECU Account From a Computer

The process to log in to your BECU account on a computer is simple. Here’s what you need to do:

Go to the BECU online banking page.
Enter your user ID.
Enter your password.
Click the “Login” button.

How To Enroll in Online Banking

If you don’t yet have a user ID and password, you’ll have to enroll in online banking first. This is a simple process in which the credit union will verify your identity and membership. Follow these steps:

Go to the BECU online banking enrollment page.
Click the “Enroll” button.
Enter your 10-digit Member Share account number.
Enter your last name exactly as it appears on your account.
Enter your date of birth.

Once enrolled, complete steps 1-4 above to log in to your account.

How To Log In to Your BECU Account From a Mobile Phone or Tablet

BECU has mobile apps for both the Apple and Android systems. For both apps, you can log in to your account just as you would on the bank’s website, by providing your user ID and password. For iOS products, you can also log in with Touch ID or Face ID. For Android products, you can use fingerprint authentication for Android 6.0 and newer, assuming your device is also fingerprint-capable.

How To Retrieve a Forgotten User ID or Password

If you’ve forgotten your user ID, BECU can retrieve it and send it to the email address on record. Follow these steps for recovery:

Navigate to the Retrieve Your User ID page.
Enter your email address.
Enter your date of birth.
Check the CAPTCHA box.
Click the “Continue” button.

If you need to reset your password, you’ll need to do the following:

Navigate to the Reset Your Password page.
Provide your user ID and 10-digit phone number.
Check the CAPTCHA box.
Click the “Continue” button.
Answer the identity verification questions on the following page.

If you get stuck along the way, you can also call 800-233-2328 for assistance.

Also See: Here’s Your BECU Routing Number

How To View Your BECU Statement Information

Enrollment in eStatements is not automatic. To sign up, follow these steps:

Log in to online banking with your user ID and password.
Go to the Account Summary page.
At the top of the page, click “Enroll” for checking, savings, CD and loan accounts.
For Visa accounts, scroll down to the credit card section and select “Enroll.”

BECU will email you when a monthly eStatement becomes available online. Here’s how you can access your eStatement:

Log in to online banking with your user ID and password.
Go to the Account Summary page.
For checking, savings, CD and loan statements, select the “View eStatements” link at the top of the page.
For Visa eStatements, scroll to the credit card section, then click “View.”

Compare: Best Credit Unions of 2020

How To Contact BECU If You Have Trouble With Your Account

You can reach the general BECU Member Contact Center in the U.S. and Canada at 800-233-2328. Customer service hours are Monday through Friday from 7 a.m. to 7 p.m. Pacific time. On Saturdays, the hours are 9 a.m. to 1 p.m. PT. Telephone banking is available at the same phone number 24/7.

Deaf or hard of hearing customers can dial 711 on their phones to be connected via an operator to the customer service line.

What Are the Benefits of Online Banking?

Online banking at BECU gives you 24-hour access to your accounts. Without having to call the credit union or visit a branch, you can check your eStatements, make online transfers to external accounts and pay bills. You’ll also enjoy access to a number of additional features, from debit card management and alert settings to free FICO scores.